Complaint Review: Academy Collection Service - Frank Bruno - PHILADELPHIA Pennsylvania
- Academy Collection Service - Frank Bruno 10965 DECATUR RD PHILADELPHIA, Pennsylvania U.S.A.
- Phone: 215-281-7500
- Web:
- Category: Collection Agency's
Academy Collection Service - Frank Bruno ripoff Lying sleezy collection agency PHILADELPHIA Pennsylvania
*Consumer Suggestion: A bit more junk from me
*Consumer Suggestion: Not quite right . . .
*Consumer Suggestion: Debt Management programs and collection agencies
*Consumer Suggestion: Debt Management programs and collection agencies
*Consumer Suggestion: Debt Management programs and collection agencies
*Consumer Suggestion: Debt Management programs and collection agencies
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My husband has been receiving countless phone calls to his place of employment from "Frank Bruno", of Academy Collection Services. After leaving him several messages with our home phone and asking that he not call my husband's place of employment, he finally called our home today. I explained that this debt is being managed by a debt management company, and he proceeded to tell me that his "client" likely does not want to deal with a debt management company and that the whole debt management industry is "under federal investigation". LOL, is he kidding? He then responds to our request to cease calling at work with, "well then set up a payment". Needless to say the call was ended, and a Cease Communications and Verification of Debt letter was sent to him immediately.
Do these people get to say anything fraudulent and unethical that they want in order to scare people into paying them right then and there? Here we are trying to get out of debt and pay our debts through a debt management program and this bottom feeding scumbag is calling at work and at home with threats????
T
somewhere, Maine
U.S.A.
This report was posted on Ripoff Report on 08/07/2007 12:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/academy-collection-service-frank-bruno/philadelphia-pennsylvania-19154-3210/academy-collection-service-frank-bruno-ripoff-lying-sleezy-collection-agency-philadelphi-265836. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#6 Consumer Suggestion
A bit more junk from me
AUTHOR: Tim - (U.S.A.)
SUBMITTED: Saturday, August 11, 2007
I forgot to address the "debt settlement agency" issue in my previous rebuttal. Don is exactly right on this point, and so was the collection agency who told you that the entire industry is under investigation.
Here are a few facts about these debt settlement/consolidation outfits:
1. They don't do anything that you can't easily do yourself, but they charge a rather hefty fee for doing it. Anybody can negotiate with their own creditors to reduce debts and work out payment plans. Further, your creditors will probably be more amenable to working with you directly than with a debt settlement agency.
2. Roughly 85% of people who enter into "debt settlement" programs will never complete the program and actually get their debts paid off.
3. Roughly 95% of people who engage the services of these agencies would be better off, financially and credit-wise, by filing bankruptcy.
So my advice, as always, is to consult with an attorney about alternative options before engaging the services of one of these agencies. Most attorneys offer free initial consultations for bankruptcies and, the Bankruptcy Code isn't entirely clear on it, but bankruptcy attorneys may actually be required to do the initial consultation for free. I do all of my initial consults for free, and this includes a preliminary review of your income, expenses, and debts, and advice as to whether bankruptcy would be an appropriate option for you, as well as what Chapter you would likely benefit the most from.
#5 Consumer Suggestion
Not quite right . . .
AUTHOR: Tim - (U.S.A.)
SUBMITTED: Saturday, August 11, 2007
Actually, according to the FDCPA, a collection agency is not allowed to call you ANYWHERE other than at your home unless they are having trouble finding out how to get in touch with you AT HOME. If they contact you at home, you do not need to tell them to stop calling you at work - they already have your contact info and federal law forbids them from calling your place of employment.
I would advise consulting with an attorney who is familiar with the FDCPA. It sounds like you may have a solid legal claim against this outfit, and you could be entitled to some hefty damages, plus your attorney's fees.
Best of luck!
#4 Consumer Suggestion
Debt Management programs and collection agencies
AUTHOR: Don - (U.S.A.)
SUBMITTED: Wednesday, August 08, 2007
Here is my collector response to what you said. First, some areas of debt management are under investigation right now, mostly the debt settlement area. There was an article on MSN money on August 8th, 2007 in regards to that.
2nd point, yes collection agencies do not like working with debt management companies. The reason being, as a collector, your goal is to get a payment in full on the account, today. Most people in debt management programs have more than one account in there they are paying on. If the money going towards is going to pay off multiple accounts, the collector is getting only a share of the money, not the whole part. Yes, collectors should be more understanding, but they are not.
3rd point, Has the debt management company notifed this collection agency about the account? Some debt management companies will send information to the agency which includes a limited Power of Attorney. If that is done, the calls should stop as they agency should deal with the management company.
Lastly, there is only one state that verbally ceasing calls at a place of employment is enforceable, and that is Massachusetts. If you truly want to cease work calls, you have done the correct thing by sending a written letter.
#3 Consumer Suggestion
Debt Management programs and collection agencies
AUTHOR: Don - (U.S.A.)
SUBMITTED: Wednesday, August 08, 2007
Here is my collector response to what you said. First, some areas of debt management are under investigation right now, mostly the debt settlement area. There was an article on MSN money on August 8th, 2007 in regards to that.
2nd point, yes collection agencies do not like working with debt management companies. The reason being, as a collector, your goal is to get a payment in full on the account, today. Most people in debt management programs have more than one account in there they are paying on. If the money going towards is going to pay off multiple accounts, the collector is getting only a share of the money, not the whole part. Yes, collectors should be more understanding, but they are not.
3rd point, Has the debt management company notifed this collection agency about the account? Some debt management companies will send information to the agency which includes a limited Power of Attorney. If that is done, the calls should stop as they agency should deal with the management company.
Lastly, there is only one state that verbally ceasing calls at a place of employment is enforceable, and that is Massachusetts. If you truly want to cease work calls, you have done the correct thing by sending a written letter.
#2 Consumer Suggestion
Debt Management programs and collection agencies
AUTHOR: Don - (U.S.A.)
SUBMITTED: Wednesday, August 08, 2007
Here is my collector response to what you said. First, some areas of debt management are under investigation right now, mostly the debt settlement area. There was an article on MSN money on August 8th, 2007 in regards to that.
2nd point, yes collection agencies do not like working with debt management companies. The reason being, as a collector, your goal is to get a payment in full on the account, today. Most people in debt management programs have more than one account in there they are paying on. If the money going towards is going to pay off multiple accounts, the collector is getting only a share of the money, not the whole part. Yes, collectors should be more understanding, but they are not.
3rd point, Has the debt management company notifed this collection agency about the account? Some debt management companies will send information to the agency which includes a limited Power of Attorney. If that is done, the calls should stop as they agency should deal with the management company.
Lastly, there is only one state that verbally ceasing calls at a place of employment is enforceable, and that is Massachusetts. If you truly want to cease work calls, you have done the correct thing by sending a written letter.
#1 Consumer Suggestion
Debt Management programs and collection agencies
AUTHOR: Don - (U.S.A.)
SUBMITTED: Wednesday, August 08, 2007
Here is my collector response to what you said. First, some areas of debt management are under investigation right now, mostly the debt settlement area. There was an article on MSN money on August 8th, 2007 in regards to that.
2nd point, yes collection agencies do not like working with debt management companies. The reason being, as a collector, your goal is to get a payment in full on the account, today. Most people in debt management programs have more than one account in there they are paying on. If the money going towards is going to pay off multiple accounts, the collector is getting only a share of the money, not the whole part. Yes, collectors should be more understanding, but they are not.
3rd point, Has the debt management company notifed this collection agency about the account? Some debt management companies will send information to the agency which includes a limited Power of Attorney. If that is done, the calls should stop as they agency should deal with the management company.
Lastly, there is only one state that verbally ceasing calls at a place of employment is enforceable, and that is Massachusetts. If you truly want to cease work calls, you have done the correct thing by sending a written letter.
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