Complaint Review: Academy Sports and Outdoors - Nationwide
- Academy Sports and Outdoors Nationwide USA
- Phone: 888-922-2336
- Web: www.academy.com
- Category: Sporting Goods
Academy Sports and Outdoors ADVERTISE A PRICE MATCH, BUT THEY DO NOT MATCH PRICES! Johnson City Nationwide
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I purchased a pair of cleats for my son at another chain porting goods store, but decided they were a 1/2 size too big. The store didn't have the size I needed, but Academy did. However, they would not match the price with a 2 day old receipt. They said it had to be an advertisement. Customer service was terrible. I will do my shopping elsewhere!
While at the store, I spoke to a manager who was unwilling to match their competitors price. Then I spent 45 minutes on the phone with their national customer service. They offered to lower to be within $10 of the other store (because they knew what they were doing was wrong), but would not match the price. HOW CAN YOU ADVERTISE A PRICE MATCH, IF YOU ARE UNWILLING TO DO SO???
This report was posted on Ripoff Report on 07/24/2015 08:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/academy-sports-and-outdoors/nationwide/academy-sports-and-outdoors-advertise-a-price-match-but-they-do-not-match-prices-johnso-1244183. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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