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Report: #460342

Complaint Review: Acai Berry Detox/ FWM*LIPAPHEN - Hollywood Florida

  • Submitted:
  • Updated:
  • Reported By: noblesville Indiana
  • Author Confirmed What's this?
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  • Acai Berry Detox/ FWM*LIPAPHEN 3007 Greene St Hollywood, Florida U.S.A.

Acai Berry Detox/ FWM*LIPAPHEN Placed an order for a FREE trial online, was then charged $87.13 four weeks later... Internet hollywood Florida

*Consumer Comment: extenze

*Author of original report: * representaives from FWM are filing rebutals on ripoffreport.com

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I placed an order online (from a pop up..stupid I know) for a free trial of Acia-Berry Detox pills. I received my FREE TRIAL in the mail and all I had to pay was $2.00 from Acai Berry Detox for shipping and handling..

Four weeks later, I noticed $87.13 deducted from my checking account from FWM*LIPAPHEN. Being a hard working college student, this was a significant deduction from my "less than full" bank account :( Because I was not used to spending this much money, this strange deduction caused me to overdraw on my account!!! I was so outraged and confused as to why I was being charged $87.13 (The company name was DIFFERENT from when I was charged the $2.00)

I tried to locate this company online again and all I could find were these scam reports (i wish that i would have searched them before) So, I began searching for the original box that the "trial" pills came in.. I found a VERY SMALL insert in my trash, with a number. So, like everyone else.. I called the number pleading for my refund. The foreign-robot sounding lady on the other end of the phone told me that in the terms and conditions, it was stated that this "trial" was actually a monthly subscription, and that there was nothing they could do... [ I was charged the $2.00 for the trial, then $87.13 and did not receive another bottle..] I WAS SO UPSET! I demanded to speak with a manager and was put on hold.. about ten minutes later.. robot lady began to tell me that she would file a "REFUND TICKET" but there would be NO garauntees..

Then, I had no choice but to call my mom and ask her "what in the world I could do" I was very discouraged..especially after reading all of the reports on how people contacted their banks and STILL could not receive their refund. I accepted that I was not going to get my money back..

I ended up calling my bank (key bank) and told them the situation.. I filed the necessay paper work to file for a despute & cancelled my checking account, and started a new one. (After reading all of the reports, I learned that months down the road this company would still be charging me not only for the $87.13 but for random amounts) At this point, I was kind of scared and yet defeated.

I made my purchase for the free trial in February 2009, I was charged the $87.13 April 17th 2009 and TODAY June 10th 2009 received my full refund from my bank!

If you fall into the same trap that I did..FILE A DESPUTE!!!! GOODLUCK!

Alyssa
noblesville, Indiana
U.S.A.

This report was posted on Ripoff Report on 06/10/2009 07:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/acai-berry-detox-fwmlipaphen/hollywood-florida-33020/acai-berry-detox-fwmlipaphen-placed-an-order-for-a-free-trial-online-was-then-charged-460342. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

extenze

AUTHOR: Sgtjoebear - (U.S.A.)

POSTED: Monday, August 10, 2009

this is no different from all thsoe male ehancement commercails on TV everyone knows u get charged monthly if you do not cancel the subscription. Next time you should pay better attention.

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#1 Author of original report

* representaives from FWM are filing rebutals on ripoffreport.com

AUTHOR: Alyssa hall - (U.S.A.)

POSTED: Wednesday, June 10, 2009

** If you notice, each complaint report about FWM labs hasa VERY SIMILAR rebutal.

-After going through this mess, and reading the reports & the rebutals, I am almost positive that FWM Labs is writting this rebutals.

For those of us who have been through this mess, we all know that the phone number leads to a long line of WAITTTIINNG, not friendly representatives, and to representatives who cannot speak english. I believe the rebutals are sad attempts to cover FWM's butt from any fraudulent claims..and an attempt to still steal loyal customer's money.

BE AWARE! The rebutals are FAKE!

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