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Report: #388611

Complaint Review: ACAI BERRY SUPREME - ATON SOLUTIONS - BOCA RATON Florida

  • Submitted:
  • Updated:
  • Reported By: VINEBURG California
  • Author Confirmed What's this?
  • Why?
  • ACAI BERRY SUPREME - ATON SOLUTIONS 123 NW 13TH ST 1212 BOCA RATON, Florida U.S.A.

Acai Berry Supreme - Aton Solutions unable to cancel after trial period, line busy, or message, charged $95 Boca Raton Florida

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I ordered a $5.95 trial of Acai Berry Supreme. After receiving the product I tried it but was unable to take it due to terrible headaches. I tried numerous times to call and cancel per instructions on the website, the phone was either busy, I was calling to early or late, or the call would not go through.
I finally had it and did a "who is" search and found the email address.
I sent an email telling them that I was cancelling and not to charge my card anymore.

They sent me a bottle at $95.00. I asked for a refund and an address to return the product.

I received a phone call telling me that I could not return the product and I would have to prove I tried to call and cancel. It's kind of hard to get a record of calls that were never completed.

I told them to cancel and not charge my card again and they agreed but I am still out over $100.00.

Michelle
VINEBURG, California
U.S.A.

This report was posted on Ripoff Report on 11/06/2008 01:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/acai-berry-supreme-aton-solutions/boca-raton-florida-33432/acai-berry-supreme-aton-solutions-unable-to-cancel-after-trial-period-line-busy-or-mes-388611. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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