Complaint Review: Acai Slim / Colonx - Nationwide
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- Author Confirmed
- Acai Slim / Colonx www.acaislim.com Nationwide U.S.A.
- Phone: 866-383-3941
- Web:
- Category: Weightloss Programs
Acai Slim / Colonx unauthorized reaccuring bank charges Burbank California
*Consumer Comment: victim 1,000,000,000,000,000,000
* : Hello
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This company advertises free trial. No mention of bank charges every month. They say it is in the fine print not seen by me. I have been over drawn twice now from this compnay and I have sent back the trial that I didn't even recieve in the trial time period.
In addition to this I received automatic enrollment in another company OBVOIUSLY the same company and they list no contact name, email, address or phone number. The bank is researching the withdrawal and I am cancelling my account.
Buyers please beware! Type in Acai slim in the web brower search down and you will see numerous sites for people scammed by this company. All say the say thing almost word for word.
There are several sites selling the Acai slim & Colon X. It all ties back to the same company
Tricked
Indianapolis, Indiana
U.S.A.
This report was posted on Ripoff Report on 12/21/2008 12:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/acai-slim-colonx/nationwide/acai-slim-colonx-unauthorized-reaccuring-bank-charges-burbank-california-403672. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
victim 1,000,000,000,000,000,000
AUTHOR: edpig - (United States of America)
SUBMITTED: Saturday, December 19, 2009
you Colon-X are a farce and a scam. this poor individual is 1 of many of your victims. I've been trying unsuccessfully for 10 weeks now to get my refund of $89.89! You sent me a product and I sent it back "Delivery Confirmation" as requested by you on 10/2/09. I followed that up with an email. I was then told it would take you 4 weeks to process the return. Well, upon 4 weeks, I was told 6 weeks. Followed up by an email attempt from me. After giving you & myself a rest for 2 more weeks, I called on the 8th week only to be told I would have to request my refund through the online support (support@colonx.com). I was then answered by its in the works. After 9 weeks I emailed again and got a very bogus explanation stating your refund machine was inoperative...I'd say your whole operation of refunding is inoperative. What a huge injustice to the American public to allow you to continue your scamming.
I would love to find one true individual that you actually did refund and did so in the 4 weeks promised.
#1
Hello
AUTHOR: Gemma R. - (USA)
SUBMITTED: Monday, September 07, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Respectfully,
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