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Report: #408424

Complaint Review: AcaiSlim - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Sioux Falls South Dakota
  • Author Confirmed What's this?
  • Why?
  • AcaiSlim acaislimdiet.com Nationwide U.S.A.

AcaiSlim, Acaislimdiet Total Ripoff Burbank California

* : Hello

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I AM WRITING THIS REQUEST THAT YOU CREDIT THE CHARGE OF $89.97 BACK TO MY ACCOUNT. THE CHARGE WAS UNAUTHORIZED. I ONLY PLACE AN ORDER FOR A TRIAL BOTTLE OF YOUR PRODUCT FOR $4.99 PLUS $1.00 SHIPPING AND HANDLING FOR A TOTAL OF $5.99 THAT WAS DEBITED FROM MY ACCT. ALSO WHENEVER I RCVD THE PACKAGE THERE WAS NO TERMS & CONDITONS ANYWHERE IN THE EVELOPE NOR ANY OTHER TYPE OF PAPERWORK THAT I COULD USE AS A PAPER TRACE IF NEEDED. I REALLY FEEL VERY LEARY ABOUT THIS COMPANY AT THIS POINT. THE AMT MENTION ABOVE IS AT A PENDED STATUS IN MY CHECKING ACCOUNT SO IF THE PRODIUCT HAS NOT GONE OUT PLEASE CREDIT MY ACCT BACK OR IF I RECEIVE IT IT WILL BE RETURNED DUE TO THE FACT THAT I DID NOT ORDER THIS PRODUCT. YOUR ADVERTISEMENT IS VERY MISLEADING & NEED TO BE CORRECTED.

Dianne
Sioux Falls, South Dakota
U.S.A.

This report was posted on Ripoff Report on 01/05/2009 06:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/acaislim/nationwide/acaislim-acaislimdiet-total-ripoff-burbank-california-408424. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1

Hello

AUTHOR: Gemma R. - (USA)

POSTED: Monday, September 07, 2009

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Respectfully,

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