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Report: #716710

Complaint Review: Accel networks - St. Petersburg Florida

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  • Reported By: RLE — Anna Texas United States of America
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  • Accel networks 4905 34th St South # 227 St. Petersburg, Florida United States of America

Accel networks This company was hired to provide wireless internet service that they could not hook up properly for several months during which time they continued to charge our debit card. After they finally gave u St. Petersburg, Florida

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This company was hired by our business in Oct of 2010. We provide a credit card for them at that time to begin service for wireless internet to our business and home. After months of trying to make their system work and months of trying to get their tech support team to respond to our calls and emails they finally quit and said they couldn't make it work and they don't know why. They told us to send the equipment back which we did but they refuse to refund the money that was billed on our card which totals 959.00 of continually monthly fees for service not provided. When asked for our refund we were ignored by every person we had contact with except for the VP of finance who basically told us that they were not going to refund any money because they spent a lot of time trying to make it work and they feel like that was compensation for that.

This report was posted on Ripoff Report on 04/12/2011 10:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/accel-networks/st-petersburg-florida-33711/accel-networks-this-company-was-hired-to-provide-wireless-internet-service-that-they-coul-716710. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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