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Report: #826162

Complaint Review: AccessoriesDirect.net - Internet

  • Submitted:
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  • Reported By: Marissa — Monrovia California USA
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  • AccessoriesDirect.net Internet United States of America

AccessoriesDirect.net Accessories Direct Company refuses to ship purchase and LIES about it! Internet

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I had a SaveMore deal for AccessoriesDirect.net. I purchased $30 worth of store credit and bought a pair of genuine pearl earrings on October 18th, 2011. They were meant to be a Christmas present and I thought I was ordering the gift with plenty of time to spare. After three weeks without a word from the company, I checked the status of my order on their website. It was listed as "pending". I sent them an email and was told that they had sold out of the item I ordered, but they had just received more and would ship my order by the end of the week.

After a few more weeks, I still hadn't received my item, so I emailed them again. As on November 20th, my item was still "pending". I never got a response from the company. Christmas came and went with no word from AccessoriesDirect.net. I had to go buy another Christmas gift since the earrings I ordered more than 2 months in advance never showed! I emailed them on January 11th, 2012 and just received a response yesterday (January 20, 2012) that they would be mailed out this week. It's the same exact email I received more than two months ago! I filed a complaint with the BBB and am waiting for them to conduct an inquiry.

This report was posted on Ripoff Report on 01/21/2012 01:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/accessoriesdirectnet/internet/accessoriesdirectnet-accessories-direct-company-refuses-to-ship-purchase-and-lies-about-i-826162. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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