Account Now Prepaid Card Metabank DO NOT GET CARD WITH THEM - NOTHING BUT PROBLEMS Internet

I have had nothing but problems with this prepaid card since the day I opened it, hmmm where should I start.

1) Apparently my card number was stolen electronically. When I called to get a new card, they charged me $10 for the replacement card and $25 to expedite the card (how else would I access funds without the card since there is no physical location). The $25 expediting fee was a crock of ****, I didnt get the new card for 7 days. So far 7 days I had no access to funds and they could careless. Everytime I called to get an update I would get a different response from different reps. 

On one of the phone calls the rep told me that I could money gram funds to myself since my new card needed to be processed. When it wouldnt work I called back and I was told that the account was completly on hold because the new card hadnt been processed. Two different people with two different answers

2) Direct Deposit, my employer sends notification of deposit on wed (payday is friday), and I know because I am in the accounting department. However Acct now says I do not qualify for their 2 day early promo because its up to my employer. I also have several instances where the deposit doesnt post to my account until friday at midnight even though all other employees in my company receive theirs at midnight. Acct now says this is not their issue its up to when the employer sends the funds. But I find it really hard to believe that I am the only person in my company that has this problem.

3) I had a card with them previously and after awhile the monthly fee was waived. When my card expired and I received a new card the monthly charges starting appearing again. When I called to question it then said that it was because I hadnt had direct deposit, which wasnt true, and my length of time with them wasnt long enought. But obviously they were only looking at the new card THEY sent me.

4) Their customer service is AWFUL. Its very difficult to understand half of the people you talk to , and when you can understand them they tend to repeat scripted lines over and over again. Sometimes I can call with a question and depending on who I talk to get three different answers.

Overall, this is not worth it.