AccTown, Accessory Town BUYER BEWARE - COUNTERFEIT items from China Bronx New York

 I had the exact same experience!  I ordered 'Product A', received 'Product B', not what I ordered.  The incorrect product arrived almost a week later, with no paperwork or protective packaging, or warranty information.

After several emails with the 'support team', I then got 'Mike', the supervisor.  I believe this to be a one-man show that is running a business out of his home illegally.  Mike has been anything but hospitable.  I simply asked if they could send the product ordered, and he said they would ship it with proof of the return being sent to them, of which I would be responsible for all S&H.  I explained I didn't want to send it back, but simply wanted the correct version that I ordered, or a credit for $6 and I would even just re-order the product! If they would refund me for S&H, I would send it back after receiving the product that should have arrived originally, but he refused.  I informed him I intended to report him to the BBB.  He said the BBB can do nothing for me, and has no impact on this company or any other, and since I threatened him and breached the sales agreement on their site (of which I never saw or agreed to) that he was processing a refund and sending to collections the full amount owed and the only way out of it was to now return the product at my expense. 

I've had to call and block the company from my account, and after reading that it's counterfeit items anyways, I doubt much legal action can be taken when he is scamming the public.

Someone needs to pursue legal action against this company!

You're Not alone, this company Acctown is scamming people daily and they pull the same Treatening, bullying tactics.  It's all a LIE, they are in violation of banking reulatory statues and they will soon lose their Merchant ID number from all the credit card complaints.  Acctown is a bunch of Crooks and Thieves that prey on Internet commerce to conduct their deceitful practices.  Once they realize you posted a complaint on Ripoff Report they will send you another Threatening email telling you to Remove your post and if you don't they will send your account to collections.  They are full of Bologna, that is why we have credit card companies to Protect us.  File Report on Lifeproof.com website and report the Counterfeit fake phony replica.