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Report: #530367

Complaint Review: Aces Distributing - Internet

  • Submitted:
  • Updated:
  • Reported By: Anthony — Baltimore Maryland United States of America
  • Aces Distributing Internet United States of America

Aces Distributing Never Received Rosetta Stone Software Levels 1, 2, & 3 with Audio Companion Internet

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On September 22, 2009 I purchased the Italian version of Rosetta Stone Software Levels 1, 2, & 3 with Audio Companion for $199.99 with $5.00 USPS Shipping.  I received an Order Confirmation email.  This email indicated orders generally ship within one week, occasionally taking up to 3 weeks. 

I payed with PayPal and my credit card was immediately charged and the payment sent via PayPal to Tagloot.com with an email confirming the transaction.

After 4 weeks, no item arrived.  I tried multiple times to contact Tagloot.com via their Contact Us page on their website and by replying to their Order Confirmation email.

After many attempts myself over a few weeks, I filed a transaction dispute with PayPal.  Unfortunately it was past their 45 day window and my dispute was promptly declined.

This was my second order with this company.  The first order came promptly and as advertised.  Unfortunately I placed a third order which has also not arrived and is long overdue.  (Details posted separately on this website.)

This report was posted on Ripoff Report on 11/29/2009 08:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/aces-distributing/internet/aces-distributing-never-received-rosetta-stone-software-levels-1-2-3-with-audio-compan-530367. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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