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Report: #1474918

Complaint Review: Acofarstore -

  • Submitted:
  • Updated:
  • Reported By: Ruth — KENOSHA United States
  • Author Confirmed What's this?
  • Why?
  • Acofarstore United States

Acofarstore I paid for a product I never received even after receiving an email stating my product would be here by a certain date.

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I ordered a Steam Hair Straightener and paid for it with my card. After the payment was processed I received an email stating the product would be delivered within 3 - 4 business days. Due to it being President's Day that coming Monday and my ordering it well into the night, I figured the product should reach me by that following Wednesday. The product did not arrive.

I found a phone number and it kept stating the number was no longer in service. I sent emails to the support team asking how I track my product. I was told the delivery service they use does not allow tracking which is how they keep the costs low. A few days later, I sent another support team question asking when my product would arrive and this is when I was told it would be there by Saturday, which was March 2nd.

I have not received my order and there is no longer any response to my emails. Each time I try to pull up the webpage I get the error that it's timed out because it's taking too long to reach the site. 

This report was posted on Ripoff Report on 03/07/2019 05:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/acofarstore/acofarstore-i-paid-for-a-product-i-never-received-even-after-receiving-an-email-stating-m-1474918. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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