ACS Absolute Comfort, LLC Deceptve and dishonest Houston Texas

My locality does not have an authority having jurisdiction and NO inspections or inspectors that will inspect the contractors work.

With no inspector or inspections there is no oversight of the contractor.

Some of the work they stated they had to do was not acutally required by the code yet they claim it is a code requirement.

When I asked then to cite the IMC code section they were refering to they refused to respond.

When a company is claiming that non-code required work is required by code, in an area that has no authority having jurisdiction, or oversite, it opens the flood gate for fraud and misrepresentation for customers who don't know better.

If it is a code violation, i am ok correcting the issue, tell me the code you are citing, if you don't then there is something fishy.

Pricing to capture refrigerent? There was no refrigerant - it had a leak. Access door in coil plenum is not required by code, but according to ACS it was.Drain line? I had one. It works fine. How often do you recommend replacing a PVC drain line?

I had the actual code required upgrades completed by a reputable contractor and at a higher price, I might add.

Don't cite work is required by code that is not. That is a violation of the rules set forth by TDLR.

The Float Switch and Inspection Panel are DEFINATE REQUIREMENTS per 2009 Uniform Mechanical Code, and the contractor can be fined if Building Codes are not adhered to. These Building Codes are LAW, not merely suggestions. Chances are the Drain Pan may have been required to be changed depending on the size it is also. The industry used to use a 14 x 44 drain pan, and that size was increased to 18 x 44, meaning even if the drain were BRAND NEW but not the size required by various codes, it would be unusable. Talk to the EPA and tell them you don't want to pay for refrigerant recovery, that it is much cheaper to just dump it into the atmosphere, and let’s see where that lands you once you do it. The Mastic Seal might be required depending on the condition of your system. Code says that "Contractor must make every attempt" to contain losses of air from system that can cause inefficiency. The last time I checked it was not legal to simply "Throw an Evaporator Coil in the trash", as it may contain oils or other chemicals listed as hazardous waste. The replacement of the drain line is for both your protection and the contractors protection. Every year active slime lives in the drainline from the condensate water, every winter when the flow of water stops, the slime dies and turns to dirt. Years of use can cause the drain line to fill the pipe up so that clogged drains result. "Hopefully" a float switch would save the ceiling and all of the contents underneath, but we do not live in a perfect world. If the drain line were not replaced, the system overflowed, causing thousands of dollars in damage, and ruining priceless family heirlooms, who pays then? That is the point when $255.00 seems awful cheap. The real question is, Are you willing to have a coil installed at your house with numerous code violations, have an Inspector from The Texas Department of Licensing and Regulation check the job, and you pay the fines (generally starting out at $2000.00) that the contractor would incur because YOU didn't want to pay for what legally needed to be done? I am a retired HVAC contractor, and what I see here is not a rip-off, but rather someone that wants to complain and try to get around the law to save a few dollars. The company is not a rip off for what they charge. They are a business trying to do what is right to stay in business. Personally, if I were still servicing, I would refuse you service too. It’s funny how some people want their own paycheck to be as much as possible, but turn around and expect others to work for free. It does not matter what the parts cost, They don’t install themselves or uninstall and re-install if there are warranty issues.

People expect of others that they themselves would not do. Go into your job tomorrow and demand half pay with no benefits. Then we can say we are on the same playing field.

Remember: You get what you pay for.