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Report: #1367888

Complaint Review: Active Facial - Satin Youth - St. Georgia Utah

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  • Reported By: Show — Ewing New Jersey USA
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  • Active Facial - Satin Youth 1812 W. Sunset BLVD #34 St. Georgia, Utah USA

Active Facial - Satin Youth Satin Youth, Essential Formula Satin Youth scam St. Georgia Utah

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 I responded to Satin Youth instant trial promotion to a free Satin Youth anti wrinkle cream on my email. According to the email I am only obligated to pay the shipping cost of the cream. I order the cream on 11/12/16 , and paid with my debit card. I was emailed an invoice and a Confirmation #614462 for $3.95, also charge of $4.95 with Order Confirmation #614469 for a second cream. Both creams are two little trial bottles. My bank statement revealed that Active Facial charged me for $4.95 and $3.95 respectively. Also noticed a charge of $1.00 by essential formula all charges posted on 11/14/17. To my surprise, on 12/2/17 my debit account was charged with $99.95 and $89.95 respectively by "Active Facial and Essential Formula. I contacted my bank to dispute this transaction because I didn't initially realized that it was Satin Youth that charged my account again. My bank later told me it was Satin Youth/ Active Fac. I changed my debit card and I contacted Satin Youth about refund. After a long hold I was told that I should have contacted Satin Youth first before changing my card information. I told the representative that I have no obligation to contact Satin Youth, because I didn't purchase any product in the amount of $99.95 and 89.95 respectively from them. I demanded for my money to be refunded asap. The Satin Youth Representative told me their is nothing they can do because I already change my bank information, and my money will not be refunded. This agency is running a big scam on people , please do not fall a victim. All I need is for my money to be refunded.

This report was posted on Ripoff Report on 04/15/2017 12:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/active-facial-satin-youth/st-georgia-utah-84770/active-facial-satin-youth-satin-youth-essential-formula-satin-youth-scam-st-georgia-u-1367888. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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