Complaint Review: Acu-Gen Biolab - Baby Gender Mentor - Pregnancystore.com - Lowell Massachusetts
- Acu-Gen Biolab - Baby Gender Mentor - Pregnancystore.com 50 Stedman Street Lowell, Massachusetts U.S.A.
- Phone: 978-937-5688
- Web:
- Category: Pregnancy Services
Acu-Gen Biolabs - Baby Gender Mentor Test Pregnancystore.com - pregnancy gender test, results wrong, horrible customer service, scaring women, claiming babies have genetic mutations RIPOFF Lowell Massachusetts
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
For a $25 test kit and $250 lab fee, this test claims to determine the gender of your baby with 99.9% as early as 7 weeks into the pregnancy using a few drops of blood. They also claim a 200% guarantee.
I took the test in July and was told I was having a girl. At my ultrasound in September it was very clear I am carrying a boy. I contacted Acu-Gen Biolabs via the website and never got a reply. When I called several days later the person I spoke with was very curt and told me to mail in a birth certificate after the baby was born for a refund and hung up on me.
I had another ultrasound in October - a 3D one that clearly showed my baby boy. I e-mailed them again and included ultrasound pictures. They claim to have retested my blood sample with "extra attention" and still insist that I'm having a girl.
Most of the e-mails I have received from them are prepared form letters that do nothing to answer my questions or concerns.
I also contacted Pregnancystore.com - the company that sells the test kits. They give quote some study about first trimester ultrasounds (before 12 weeks) only being 80-90% accurate, so Acu-Gen's test must be right and my sonograms wrong. I showed them three studies I found showing second trimester ultrasound accuracy rates all in the mid to high 90's, yet they insist what we're seeing is not a boy.
A woman from Pregancystore.com went as far as to suggest that this lab is so accurate that I need to consider the fact that my baby has some kind of genetic birth defect.
The customer service from these two places is horrible and I think the test is a scam.
Erica
Kailua, Hawaii
U.S.A.
This report was posted on Ripoff Report on 10/28/2005 09:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/acu-gen-biolab-baby-gender-mentor-pregnancystorecom/lowell-massachusetts-01851/acu-gen-biolabs-baby-gender-mentor-test-pregnancystorecom-pregnancy-gender-test-res-162508. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.