ACWholesalers.com Would not let us return an item. We're suppose to pay a technician and work with the manufacture on a brand new broken item, $900.00 item. Doral Florida

Ordered a Refrigerant Extractor, ($900.00).  Opened the box and pluged it in to see if it worked, one second later we turned it off because the fan was making a loud noise.  

When through their web site to request an RMA.  Didn't hear from them so I emailed them from our order they had emailed to us.  Still didn't hear from no one, so I called them.

He (Ricki) said, "did you plug it in? then we can't accept it, you have to go through the warranty with the manufacturer, after you (the purchaser) pay for a technician to diagnois it..."

 It is a brand new broke item.  It should be their problem to work with the manufacturer, not mine.  This company needs to be closed down for what they to way too many consumers.