Complaint Review: ADT AND AUTHORIZED DEALERS - Jupiter Florida
- ADT AND AUTHORIZED DEALERS 3750 PRIORITY WAY SOUTH DRIVE Jupiter, Florida USA
- Phone:
- Web:
- Category: Security Services
ADT AND AUTHORIZED DEALERS PROTECT YOUR HOME DEFENDER DIRECT BEWARE! Jupiter Florida
*UPDATE Employee: ADT Corporate Customer Relations
*Author of original report: No way to contact
*UPDATE Employee: ADT Corporate Customer Relations
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Be careful when dealing with Protect Your Home. Defender Direct evidently did the minimal install. They offer this "great" offer to hook up your home to ADT. Well, they do hook you up, but in my case, with the minimal protection. They are an authorized dealer of ADT. My home has 3 entry door connections, 1 motion detector and a keypad. There is no siren on the home. So, if someone were to break into my home, they would not even know that they had tripped the alarm until they were In the home as the warning comes out of the keypad, which is not even that loud. They wanted over $2300. to secure my windows which I couldn't afford. My friend used ADT for installation directly, and they have motion detectors in every room, glass break on every window, a siren on the outside of the home, and all for no additional charge. Now, my contract with Protect Your Home has been sold to ADT. ADT was going to come out after I called them and the person said let us see what you can do. When the person called me to say they were on their way, they said they could not do anything for free. I am wasting my money on the monthly monitoring fee for 3 years on a home that isn't secure. This was a big rip off. I made a big mistake. Don't make the same mistake. I cannot wait for my contract with ADT to be over so I can go with another company. I am sure I am not the only ADT customer that has had this happen. Why ADT would allow this "authorized dealer" to operate in this manner is all about money and no concern for their customers. Once you realize you aren't protected, it is to late unless you are willing to pay a lot of money to secure your home. BEWARE!!! They are bigger rip offs than would be burglars!
This report was posted on Ripoff Report on 07/17/2013 06:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/adt-and-authorized-dealers/jupiter-florida/adt-and-authorized-dealers-protect-your-home-defender-direct-beware-jupiter-florida-1067652. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:



#3 UPDATE Employee
ADT Corporate Customer Relations
AUTHOR: ADT Corporate Customer Relations - ()
SUBMITTED: Wednesday, July 17, 2013
Hello, I'm truly sorry for any confusion. We ask that you please email your contact information to CustomerConcerns@adt.com so that we can assist you. Respectfully, Andrew

#2 Author of original report
No way to contact
AUTHOR: CONSUMER - ()
SUBMITTED: Wednesday, July 17, 2013
This sounds very nice on ADT's part, but there is no way to contact this person who is representing himself as a representative of ADT. So, bottomline is, this is just ADT's way of diverting attention to a negative honest review of their company. You are saying Andrew to contact you, but there is no way to do so.

#1 UPDATE Employee
ADT Corporate Customer Relations
AUTHOR: ADT Corporate Customer Relations - ()
SUBMITTED: Wednesday, July 17, 2013
Good Afternoon, my name is Andrew and I work out of ADT's Corporate Customer Relations office. I am sorry to hear about your experience with Protect Your Home as well as ADT and would like to assist you further. Please send us your contact information to CustomerConcerns@adt.com and we will reach out to help. Thank you. -Andrew


Advertisers above have met our
strict standards for business conduct.