ADT Home Security Services Fraudulant Activity, Internet

On July 23, 2009 I requested ADT Security System to be installed at my residence.  I went to their website and filled in the box with my name and Telephone number. A representative promptly called me and set up an appointment and took down details of my credit card and charged me $99. Two days later we suspected the system was not working and called the company.  They said it would take a week for the system to be activated. After that every time went out we religiously armed and disarmed the system without knowing they never linked it to their security at all. On Thanksgiving Day we went out and armed the system but forgot to disarm.  Only then we realized the system was not working, because we did not receive a phone call. I waited for the company to open the next day and tried to lodge a complaint.  They checked the system and confirmed that it was not working. They wanted to charge me $25 to come out and check and if it was some other fault other than wear and tear they would charge me $158 an hour. I argued with them and they asked me to speak to their manager. He promised to send a Technician between 9 am and 5 pm and said would not charge me this time.