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Report: #464850

Complaint Review: Advanced Moving Lines, LLC - Clifton New Jersey

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  • Reported By: Kearny New Jersey
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  • Advanced Moving Lines, LLC 1360 Clifton Ave #329 Clifton, New Jersey U.S.A.

Advanced Moving Lines, LLC BAIT AND SWITCH LOWBALL BID TO ASTRONOMICAL FINAL BILL Clifton New Jersey

*Author of original report: advanced makes amends

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Classic bait and switch technique, they have an online inventory sheet to give you a quote and it seems legitamite. However, after all the items are loaded, they hit you with the real bill. Original quote 1563, final quote when all merchandise on truck 3800, 500 charge for boxes, which we had to fight to get removed after the quote stated" full service move" and an email from Customer rep stating only change in price will be extra items. We had undersetimated boxes, so apparantly, 70 extra medium size boxes doulbes the cubic space of a two bedroom house.

The customer rep handling your move has no contact with you, won't return calls or emails after they secure the first payment, this is because they do not want to own up to the agreements made via phone.

Movers put holes in wall and did not report, had to find holes and call company to get holes fixed, which they did. Promised a delivery date, then hid under "we have a standard contract, 14 days after pick up" NO ETHICS WITH THE ENTIRE STAFF.

Would not provide supervisor names or contact numbers, held furniture hostage, would not inform as to whether contract was binding or non binding Truck not loaded tightly, so paid for air cubic space. Told us not to call them, they would call us when they were going to deliver, could not provide even an estimate of time of delivery after securing business, real scam artists.
Move from NJ to Florida, 70 year old parents sleeping on floor for a week and a half due to the dishonesty and misinformation from sales lady, Mary. Should be a crime.
Red Lawnside NJ

Bigrednyc
Kearny, New Jersey
U.S.A.

This report was posted on Ripoff Report on 06/25/2009 08:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/advanced-moving-lines-llc/clifton-new-jersey-07012/advanced-moving-lines-llc-bait-and-switch-lowball-bid-to-astronomical-final-bill-clifton-464850. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

advanced makes amends

AUTHOR: Bigrednyc - (U.S.A.)

POSTED: Friday, July 10, 2009

the head manager, luiz, of advanced was made aware of my complaint and worked extra hard to insure that all was corrected. the wall repair was high quality, his communication after he learned of the situation exemplified excellent customer service and he negotiated a reasonable price for services rendered. if you have any problems with advanced, luiz is the person who cares and makes a bad situation good. He is working to correct the problems encountered so that a situation like the previous report does not happen again. Just make sure you have a contract and a price before your stuff is loaded. In the end, advanced was the best price, had excellent pick up time and delivered everything perfectly. It was a pleasure doing business with Luis, so please disregard the last report. thanks

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