Complaint Review: Advantage Rent A Car - Las Vegas Nevada
- Advantage Rent A Car 7135 Gillespie St Las Vegas, Nevada USA
- Phone:
- Web: https://www.advantage.com
- Category: Auto & Truck Rental
Advantage Rent A Car Misleading prices. Lies. Las Vegas Nevada
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I used Hotwire to reserve a mustang convertible for my trip to Las Vegas. The price on Hotwire was $223 for 3 days which included $27 of "rental car protection" which is basically insurance. When I get to the rental car place in Vegas the woman asks me if I would like to upgrade to a SS Camero for an additional $15 a day. I say ok, she then tells me the insurance I purchased through Hotwire was not valid and I would have to use their insurance and cancel Hotwires insurance. Again I say ok and ask what the total is she prints me out a rental agreement and says $241.70. I return the car 3 days later and find out my original Hotwire price is still on my credit card. When I called Advantage they said that is the total cost of the car $223 plus $241. I couldn't believe how the representative never told me any of that. The prices listed on Hotwire are lies and Advantage takes advantage of the customer by lying to them about these fees. They doubled the price of the car quoted to me, and their customer service couldnt care less.
This report was posted on Ripoff Report on 08/10/2017 11:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/advantage-rent-a-car/las-vegas-nevada-89119/advantage-rent-a-car-misleading-prices-lies-las-vegas-nevada-1391926. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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