Complaint Review: Adwerx - Durham North Carolina
- Adwerx 324 Blackwell St.Bay ste 510 Durham, North Carolina USA
- Phone: 855-283-8302
- Web: www.adwerx.com
- Category: Internet Marketing Companies
Adwerx, Inc. internet marketing Durham North Carolina
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I paid for one quarter of advertising with Adwerx and prior to renewal they charged my credit card again. I sent a written notice of cancellation on the renewal date. Their policy is "no refunds" and they have your money, because they charged your card prior to renewal and offer you a store credit for more advertising instead of returning your money. The advertising did not generate any traffic nor one prospect and they would send daily reports that I had 400 plus views per day. I do not believe I had the views, they won't answer your questions, they won't call back, won't provide any proof.
I disputed the additional quarter billing and my bank returned it to my account. since they did not have the money, I never heard from them again and was told by their rep that I had my money back and lead me to believe that was the end of it. My renewal was on July 30, and again on Sept 27th another charge appeared. They convinced my bank that I had not cancelled. No service was provided during this time. No advertising, daily reports or communication.
I am now being told that it was for an additional quarter, and also that it was for a new renewal starting September 21 by another member of customer service. A 52 day renewal for the same price as a 90 day? Really? My sincere hope is that someone will investigate this company to see if they are really advertising and secondly, I have received no service for my last billing. Isn't it stealing , to take money and provide no service? I have reported them to the Federal Trade Commission, the state attorney general for N.C. and the BBB.
Any real estate agent choosing to do business with them, needs to be aware of their auto-renew policy, their charges in advance, and their store credit. I thought that when you have a store credit policy, you would have more then one thing in your store.other then more ineffective advertising. Class action anyone?
This report was posted on Ripoff Report on 09/30/2016 06:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/adwerx/durham-north-carolina-27701/adwerx-inc-internet-marketing-durham-north-carolina-1330895. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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