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Report: #433917

Complaint Review: Aerogrow International - Boulder Colorado

  • Submitted:
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  • Reported By: Wharton New Jersey
  • Author Confirmed What's this?
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  • Aerogrow International 6075 Longbow Drive, Suite 200 Boulder, Colorado U.S.A.

Aerogrow International Defective merchandise - zero customer service Boulder Colorado

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I was given an aerogarden as a gift for Christmas. After following the instructions precisely, the six herbs in the kit began to grow, and grew nicely until Feburary 20, when I noticed the dill was wilting and turning yellow, and died within a day.

I tried to contact customer service via both e-mail and telephone. There was no response to my e-mail, and after being on hold for over an hour, I gave up.

I've read all over the web that there is virtually NO customer service for this organization ... do NOT order from these people! They do NOT stand behind their product!

I even wrote a negative review about their lack of commitment - and of COURSE they did not publish it, even though I 'verified' my review by providing my e-mail.

Kalicopat
Wharton, New Jersey
U.S.A.

This report was posted on Ripoff Report on 03/13/2009 01:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aerogrow-international/boulder-colorado-80301/aerogrow-international-defective-merchandise-zero-customer-service-boulder-colorado-433917. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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