AES Success American Education Services Deceptive practices during repayment of student loans Internet

Since 2012, we took out 4 student college loans through AES.  We chose the rate that had the rate reduction if paid on time for the entire loan.  Early last year, we received some money through an inheritance in so I went into their site and chose the "payoff" balances so we could pay them in their entirety.  I paid all the balances that they listed.  

And then here comes the problem:  Months later, I went into their site to make sure all the loans were paid off.  Lo and behold, 3 of them had interest due (around $1.00) because after I "paid off" their loans, they applied monthly interest after that and did not inform me of such.

Needless to say, we lost all benefits of getting any monies back for paying all loans on time because they list the loans as having "late payment"

Beware that if you believe you have paid your loans, AES may come behind and tack on interest.  If you do not follow up (because they will not inform you), you may lose any incentives AES provided you with when you took out the loan(s).