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Report: #599861

Complaint Review: Affordable Auto Wholesale - Portland Oregon

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  • Reported By: Mad as Hell!!! — portland Oregon U.S.A.
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  • Affordable Auto Wholesale 82nd and Holgate Portland, Oregon United States of America

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I went in and purchased a vehicle two weeks ago from Troy, which I was specifically told by Troy there were no issues with it when I asked and that it was 'cherry'...though the GPS screen would not come on, he assured me that it was 'just a fuse' and they just hadn't replaced it yet. When the spare tire thing was full of water, he assured me the trunk wasn't closed properly when they washed it and that was the reason (yeah, right, that was sooooooo not the reason!)...here we are two weeks later, come to find out the cruise control is out, the horn doesn't work, the dash instruments are out, the GPS components are missing out of the car, AND I have a head gasket that is no good-right now, I can only drive the car 5 miles each way to work before all the coolant runs out...I called them several times in the past week or so to report this and have received no phone calls back...the only thing Emmet will discuss with me is the GPS disc, and that is ONLY if he picks up the phone when I call, because he won't return my calls. Emmet admitted to me that Troy had only been there for a month and didn't always know what he was talking about when selling vehicles. All I want is to trade this car for a different one on the lot...they sold me a lemon, with things they advertised that are not even in working condition...a head gasket is a HUGE deal on a car I just paid $8000 for that they assured me was sound. I understand the car was 'as-is' when I bought it, but I believe they also lied to my face when asked about the condition of the car. I just want them to make this right. I was also lied to by Troy about the warranty that was purchased on the vehicle. He told me it covered absolutely EVERYTHING since it was a luxury car, and was 3 years 36000 miles---come to find out, it is only 2 years 24000 miles and powertrain only...I was lied to by this dealership. I want them to make it right...they NEED to make it right. I should not be stuck with an $8000 vehicle that was a piece of crap when they sold it to me, and they KNOW that it was!!!!! Not to mention, they boast an A rating on BBB, which is not true at all!!!

This report was posted on Ripoff Report on 05/04/2010 07:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/affordable-auto-wholesale/portland-oregon-/affordable-auto-wholesale-lies-about-condition-of-cars-wont-return-calls-and-i-am-stuc-599861. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
3Author
7Consumer
1Employee/Owner

#11 Consumer Comment

"as-is", does not always work as a defense...

AUTHOR: Ronny g - (USA)

POSTED: Wednesday, May 05, 2010

What some are failing to realize..is the difference between "as-is" and "as-described". One implies no warranty, one implies dealer fraud. Let me explain...

Now yes, the OP was a bit of a sucker...as when a vehicle is described using terms like "cherry" and "cream-puff" or any other type of fruit or dessert/pastry, it does not do a bit of good from a legal standpoint if sold "as-is" and the engine falls out the next day. "As-is", means any future issues that occur once the vehicle is purchased, is no longer the responsibility of the dealer/seller.

So correct, if this buyer ends up stuck with the car, the head gasket is their problem, the horn is their problem, and the cruise control is their problem.

However, there CERTAINLY are laws against dealer fraud and false advertising.

If this buyer can produce solid evidence that they were lied to about any warranty, or the vehicle was advertised with a GPS system and critical components are missing, or the vehicle as advertised was not the one purchased, or substantially different, there is possibly a case.

The larger scope of this problem when you get down to the nuts and bolts of it...is expecting to pay only $8000.00 for a 7 series BMW, and not expect a hella lot of expensive repairs. (why anyone is thinking this is a PT Cruiser when the make and model was never mentioned in the original report is beyond me). In all honesty, someone who has 8 grand to spend on a vehicle, is on a Hyundai budget, not a BMW where even routine maintenance like a brake job can cost a grand or more. Go see if Pep boys can do a brake job on that car if you doubt my words.

Check out what the original selling price of that 7 series BMW was when new..and tell me if it was a wise decision to buy a vehicle that has depreciated in value to this extent. There has to be a logical reason, would most agree?

As a matter of fact I am currently in the market for a daily driver and have been looking locally. I find the cheapest deals around these days, are used Mercedes and BMW's. But fortunately for me, I know better.

The dealer was lucky to be able to sell that car at any price, but it doesn't make it right if any fraud or deception was used. Unfortunately, if nothing is in writing, it is your word against the dealer. Do you think the dealer will tell the truth on the stand? Not very likely. If you have any hard evidence that this dealer defrauded you..seek out an auto dealer fraud attorney and they will look into every aspect of your case, and advise accordingly.

If you have a case that is one thing. If not, the best advice may be to put it up for sale and hope to recoup as much as you can and cut your losses. I can't even count on all my toes and fingers how many BMW's are for sale in my local area needing a head gasket.




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#10 REBUTTAL Owner of company

If I may humbly suggest.......

AUTHOR: Adolph - (USA)

POSTED: Wednesday, May 05, 2010

When shopping for a cheap used car, a person is wise to select a popular model, and particularly AVOID cheap  (old) luxury cars.  Stick with what is commonly found on the road. Buying a BMW, Saab, Volvo (etc) can be a really expensive service nightmare.  Stroke into Auto Zone, Advance, OReilleys and the like and try to buy brake parts (rotors, brake pads), suspension parts, electrical parts, fuel injectors or just about anything readily available for the common vehicle. Prepare for a blank stare. Uhh.thats a dealer item would be commonly heard.

.

Just MHO.

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#9 Consumer Comment

Do you read?

AUTHOR: Chefkeith - (U.S.A.)

POSTED: Wednesday, May 05, 2010

Your actions or lack there of caused you to get screwed. Who in their right mind takes a salesman's word for it when it concerns the condition of an automobile? If you had taken this vehicle to a reputable mechanic and test drove it for a good amount of time, you would have noticed the vehicle had issues. You did not do that. You don't even know what you purchased for an extended warranty. You get no sympathy here. You are an idiot!

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#8 Consumer Comment

So sorry!

AUTHOR: Debbie - (U.S.A.)

POSTED: Wednesday, May 05, 2010

Actually, I DO read....I read ROR a lot for amusement...and I read a report just before yours that was quite similar and the guy was talking about a PT Cruiser.  My apologies...not your car.  I guess it was just stuck in my head.

Sorry sorry sorry.

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#7 Consumer Comment

Questions...

AUTHOR: Robert - (U.S.A.)

POSTED: Tuesday, May 04, 2010

Several of those things you knew about, or could have easily checked BEFORE you bought the car. You knew about the GPS. So if it was "just a fuse", hopefully you had them replace it BEFORE You bought the car.  How about the Horn or dash instruments, please say that you at least test drove it before you bought it where it would have been pretty obvious that those were not working. 

A couple of other questions.

What Year is the vehicle and how many miles are on it?

What exactly did the AG say when he "agreed" with you?

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#6 Author of original report

Do you even READ??????? Where in my report does it say it's a PT Cruiser???

AUTHOR: Jenifer - (U.S.A.)

POSTED: Tuesday, May 04, 2010

As previously stated it is a bmw 740 il....besides, regardless of what kind of car it is, I got screwed on the deal...and the attorney general agrees with me.

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#5 Consumer Comment

Point blank?

AUTHOR: Chefkeith - (U.S.A.)

POSTED: Tuesday, May 04, 2010

The vehicle was "As-Is" You did not have the car checked out. You took a salesman's word for it? Hello? He is there to sell cars and make money. Is it true it is a PT Cruiser? That is far from a luxury car! An "As-Is" car can be in any condition. Some places will not allow you to drive a "Wholesale "As-Is" car off the lot. It has to be towed to your destination. The horn only has to work if it is state inspected. As for the warranty you purchased, do you have paperwork on it? Does it list what is covered and what is'nt? Don't just blame the dealership. It was you also. You made a lot of mistakes. Now you are paying the price for it. You also should have known that PT Cruisers are pieces of crap. It's an extended Dodge Neon.

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#4 Author of original report

Where did you get PT Cruiser from this report?

AUTHOR: Jenifer - (U.S.A.)

POSTED: Tuesday, May 04, 2010

It's a BMW 740il, thank you very much.  You should read before you comment, as nothing in my report even mentions a PT Cruiser...

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#3 Consumer Comment

I just want to know....

AUTHOR: Debbie - (U.S.A.)

POSTED: Tuesday, May 04, 2010

Since WHEN is a PT Cruiser considered a "luxury car".  ROFL

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#2 Author of original report

Actually

AUTHOR: Jenifer - (U.S.A.)

POSTED: Tuesday, May 04, 2010

They sold me an unsafe vehicle...it is ILLEGAL to sell a car without a working horn.  Also, the committed fraud by adversiting the car as having features that it does not have in it.  Deceptive and misleading practices of denying the car is in perfect working condition with no major mechanical defects--I believe his word was 'cherry'.  The online ad described the car as immaculate, runs great and has no issues.  Point blank, car salesman or not, they lied to me. 

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#1 Consumer Comment

Need to change your approach.

AUTHOR: Flynrider - (USA)

POSTED: Tuesday, May 04, 2010

"I understand the car was 'as-is' when I bought it, but I believe they also lied to my face when asked about the condition of the car."

   I don't think you understand the concept of "as is".   That means you accept the vehicle in the condition that it is in, and that the dealer will not stand behind anything their salesman told you (i.e. no implied warranty). 

   I'm not sure where you're from, but in most parts of this country, the word of a used car salesman is worth about as much as the hot air they generate.  They know that you will be signing off on the "as is" sheet, so they'll tell you whatever you want to hear to get you to buy.

   If you're not going to have a prospective used car purchase inspected by an independent mechanic, you're rolling the dice with your money.  Buying their expensive (and usually worthless) 3rd party warranty is not a substitute for doing your own due dilligence.

 

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