Report: #1429318

Complaint Review: Agape Inc. - Internet

  • Submitted:
  • Updated:
  • Reported By: Lisa — Marysville Washington United States
  • Agape Inc. Internet United States

Agape Inc. Free Garmin Updates Garmin Free Updates search in google leads to a scammer website. Internet

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I was trying to download the free update to my new Garmin GPS.

I punched into google "Garmin+free update", when I was taken to the website I www.gps-help.com. I attempted to "download" the "update", when it stopped mid-installation with an error message and up popped two boxes saying there were 7"outdated" drivers, along with 9 high risk malicious files. It had a live chat and a phone number.

They called me, after I provided them with my name and phone number. She called. I said that she needed remote access to my computer. She had a East Indian accent and proceeded to tell me that I would need to purchase a driver package for my Garmin. I explained to her that this was a "new GPS". She then stated that it was "on me" that it was my drivers that were "corrupt".

She proceeded to show me a box that showed all these alleged "corrupt drivers". She then put a purchase plan in front of me. The drivers for Garmin 1 year was $89, .....it went up to a "Lifetime Drivers" at $399. I informed her that I had a laptop that was under a year old and this could not be. When I demanded that she get off my computer, because I knew she was a scam.

She asked, "Why do you think this is a scam?" I told her there was no way that my laptop had corrupt drivers on it, because I just did the Windows 10 maintenance and HP maintenance on it. I had to ask her three times to get off my computer, and she still didn't hit the "end" icon on the remote access, I had to. 

I then looked at the website listed in the beginning of the GPS screens and typed it in and the addresses were distinctly different. I really could have been taken. The phone number that she called from was the same listed on her website, 1-888-334-8994.

This report was posted on Ripoff Report on 02/14/2018 10:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/agape-inc/internet/agape-inc-free-garmin-updates-garmin-free-updates-search-in-google-leads-to-a-scammer-web-1429318. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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