Report: #1425785

Complaint Review: Agility Van Lines, Inc - Fort Lauderdale Florida

  • Submitted:
  • Updated:
  • Reported By: Carl — Pompano other United States
  • Agility Van Lines, Inc
    1500 W Cypress Creek Rd #504
    Fort Lauderdale, Florida
    United States

Agility Van Lines, Inc Excessive Over Charge , Lied and deceived. Could not produce a scheduled time for delivery. Delivered goods to the opposite side of the State? Only to call for directions 4 TIMES! Fort Lauderdale Florida

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Hired to move from Connecticut to Ft Lauderdale Fl. 1000 cubic feet (elderly Couple) $4712.20. Picked up goods and assured that goods were in storage in Ft Lauderdale. Actually in a hub in New Jersey. 

A death in the family forced customers to move back to Connecticut, never taking possession of their goods. Scheduled drop off on 12.11.2017 back to Connecticut. We called once a day to keep up with the schedule, and were told a new and different story daily...

Actual drop off date was 01.13.2018 ...only after ending up in the opposite side of the second smallest State? Connecticut ! 

We only found out that goods were in New Jersey after Shane slipped, and told us so! Sommer the all purpose secertary would lie to us every night.

Keep in mind the elderly couple had NO CLOTHES, furinture and house hold goods for over a month, only what they had in their suit cases! 

The furniture and goods were only 150 miles away...paid an additional 350 in storage fees for a total of 5,000.00

I hope this company fails as fast as they lied to my parents.

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