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Report: #456382

Complaint Review: Air Academy Federal Credit Union AAFCU - Colorado Springs Colorado

  • Submitted:
  • Updated:
  • Reported By: Portland Oregon
  • Author Confirmed What's this?
  • Why?
  • Air Academy Federal Credit Union AAFCU 1355 Kelly Johnson Blvd. Colorado Springs, Colorado U.S.A.
  • Phone: 719-5921055
  • Web:
  • Category: Banks

Air Academy Federal Credit Union AAFCU Uncounscious overdraft and NSF fees assessed disloyal bank Colorado Springs Colorado

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On December 11, 2008, I deposited a check on my account through a shared branch. I was not told that a hold would be placed. On December 16, $30 overdraft charges started to be assessed for each single item I bought, small items although balance showed over $400 available. Since then charges have been reaching $2400, and cost me financial fees of over $670, without counting my inability to pay major loans and mortgage, thus damaging my credit. I filed a complaint with BBB with no result - AAFCU tried to cover-up their mistake.
Summary:
AAFCU is not clear about their funds availability policy, their employees do not understand what happens on the accounts, and provide conflicting information. The latest information is that no hold was placed on this check - which contradicts what they told before. They do not know what they are doing, and in addition do not respect their customers.
I want my money back.

Lisa
Portland, Oregon
U.S.A.

This report was posted on Ripoff Report on 05/28/2009 09:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/air-academy-federal-credit-union-aafcu/colorado-springs-colorado-80920/air-academy-federal-credit-union-aafcu-uncounscious-overdraft-and-nsf-fees-assessed-disloy-456382. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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