Report: #1413358

Complaint Review: Airport Jacket (Andrew Benke/Claire Murphy)

  • Submitted: Fri, November 24, 2017
  • Updated: Fri, November 24, 2017
  • Reported By: Scarlett Sovereign — other United States
  • Airport Jacket (Andrew Benke/Claire Murphy)


Airport Jacket (Andrew Benke/Claire Murphy) Airport Jacket Andrew Benke Claire Murphy Offered to replace defective product then kept my money and never sent it. Internet

*Author of original report: Airport Jacket/Andy Benke/Claire Murphy/Juice Promotions

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I saw a viral advertisement for the "Airport Jacket" Kickstarter and thought I was in love. It was the first Kickstarter campaign I backed and now I'm not sure I will back another... They didn't meet their goal but offered to sell me the jackets anyway (I ordered two at over $300. I think it was $350-ish total), however... The product they sent me looked nothing like the advertisement, and they admitted that it sucked so eventually took the site down and spoke of a relaunch. I wanted to make a return, but... From the USA to Australia that's over $300 shipping! I asked for suggestions, and they offered to send a replacement since shipping from Australia to USA us only a few dollars, then they played games with me, ignored my messages. When I posted on their Facebook page about it to get their attention, they continued to ignore me and had my account deactivated as spam to get rid of my comments. Nearly a year of games from these people! DO NOT BUY FROM THEM. YOU WILL REGRET IT. SUCH A RIPOFF, DISAPPOINTMENT, AND THESE ARE SHAMEFUL PEOPLE. THEY HAVE AS KID. HOW SAD.

This report was posted on Ripoff Report on 11/24/2017 06:57 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Airport Jacket/Andy Benke/Claire Murphy/Juice Promotions

AUTHOR: Scarlett - (United States)

According to the Airport Jacket Facebook page they are also known as "Juice Promotions - a tangible marketing agency." juicepromotions . com . au . I personally wouldn't trust anything they touch. This is the worst online buying experience I have ever had in my life. Over $300 wasted. Thought because their Kickstarter was being promoted by some of the media outlets on my Facebook feed that they could be trusted and I was lucky to discover it, but now I have nothing more than a pile of junk and regret. Such a trash product and business ethic. Disgraceful.

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