Complaint Review: AJ Richies - brooklyn New York
- AJ Richies 3518 Flastlands brooklyn, New York USA
- Phone:
- Web: http://www.ajrichies.com
- Category: Cameras & Video
AJ Richies Joseph Scott Lack of communication, deceptive sales tactics, lack of honesty, brooklyn New York
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
On 9/16 I received a call to inform me about the order not coming with a charger or battery. He stated that the standard charger only lasts 30 minutes. They also mentioned that the memory card would not hold a video. They wanted me to purchase a standard battery and extended life battery even though the website clearly states that these are included with the order. The memory card was a high capacity 16 gig error free card. The salesperson suggested that I would be doing High Definition video, even tough I never stated that as my intention. the total now came to 799.99. When I stated that I wanted to cancel my order, he dropped the price to 699.99 so that I would keep the order. I listened to what they suggested for me which raised my order to 699.99.
I have called numerous times to attempt to get an update on the status of my order. Either I am placed on an indefinite hold or the call is disconnected. I have also called hours before the reported closing time, and the automated system has informed me that they are closed for the night. On Friday, October 4th, 2013 someone finally answered the phone to let me know the order was in transit, this is beyond the 10-12 business days. I was not given a tracking number so that I can track the order myself. Although pleasant, they could not provide me with anything that would connect me to my supposed order that was already in process to reach my home the following week. All I know is that it was shipped.
At this point I purchased the camera under the impression of what was stated on the website, I am very frustrated with this process and the lack of communication from AJ Richies. I would like a full refund of my final purchase amount of 699.99.
This report was posted on Ripoff Report on 10/05/2013 07:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aj-richies/brooklyn-new-york/aj-richies-joseph-scott-lack-of-communication-deceptive-sales-tactics-lack-of-honesty-1089793. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.