Complaint Review: Akai America - Santa Clara California
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- Author Confirmed
- Akai America 4251 Burton Dr , Santa Clara, California U.S.A.
- Phone:
- Web:
- Category: Television Parts & Services
Akai America Selling AKAI TV with no replacemnet parts available Santa Clara California
*Consumer Comment: I know exactly how you feel!
*Consumer Comment: Used market
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I purchased a AKAI 27" Wide-Screen LCD TV Model LCT2785TA, on 7Jan07 for $700.00. The unit lasted till April 09 at which time the Power Supply stopped working. I took it to my local TV repair shop, they found the power supply module to be faulity. They tried contacting AKAI, to no avail. They searched around to find parts but found that parts were not available for this unit....... I contacted the local Radio Shack store where I purchased it to get parts or a place that had parts for it. They told me the place where they send them do not service anything bigger the 26"....... I find myself at a loss, no resources to contact and no parts available, and out $700.00. Were do I go from here?
Waspcon
Wellsboro, Pennsylvania
U.S.A.
This report was posted on Ripoff Report on 06/08/2009 10:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/akai-america/santa-clara-california-95054/akai-america-selling-akai-tv-with-no-replacemnet-parts-available-santa-clara-california-459605. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
I know exactly how you feel!
AUTHOR: Jeena - (U.S.A.)
SUBMITTED: Monday, June 08, 2009
Please read my write-up on this site....go to Radio Shack. There has to be something done about this.
Akai also has a website that they are selling their t.v.s from with NO "CONTACT US"
Does that not just make you mad. There has to be something done about this.
My report is titled "Radio Shack does not g.....parts after 1.5 years. Good luck.
#1 Consumer Comment
Used market
AUTHOR: Ashley - (U.S.A.)
SUBMITTED: Monday, June 08, 2009
I think your only hope is going to be to scour the used markets looking for the part you need. Have the repaid shop detail exactly what part is is and see if yuo can find one used. I'm sure there are junked TVs that may have the part you need.
As for radio shack or akai, they are covered for your loss. Unless you purchased an extended warranty from radio shack they won't help you as its past 30 days. As far as I know the manufacturer only warranties these TVs for 1 year. That's probably why you can't find parts, they stopped making them.
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