Complaint Review: alans jewerly and pawn - asheville North Carolina
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- alans jewerly and pawn patton ave asheville, North Carolina United States of America
- Phone:
- Web:
- Category: Jewelers
alans jewerly and pawn Did not fix my watch correctly asheville , North Carolina
*UPDATE Employee: Refund given and watch ready for pick-up.
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I had them service a ww2 German military watch by them in February it took over 3mos to have it returned and then only after i told them i wanted it back...well the watch reverted back to having the same problem it was having before they sent it off so i called them told them it was having the same problem and wanted a refund(i planed to have it fixed else where)...was told no problem..so i go to the store show the lady the watch she could not get it to wind..then Joe i guess the manager comes out looking at the watch messes with it gets it to run and work..i could have done that..but the hands don"t move forward only backward he says thats normal..its NOT and i can mess with the winding knob to get it to work for awhile but a serviced repaired watch should not have to be messed with to get to work..that was the problem i had before thats why i sent it off to be fixed...so he does"t want to refund my money back(told me he was going to but i had a nasty attitude) he acts like he will fix the watch..so i ask for a refund till its fixed.. he then says he will send it off..this is to the same people who did"t fix it right the 1st time,that took 3mos to get back from..i paid them the 1st time and the watch was"t fixed properly..so i just wanted a refund..and his blaming me and saying the watch worked is wrong..a fixed watch the hands move forward with the watch stem..and does"t need to be played with to get to work..he never intended to refund my money only to blame me.
This report was posted on Ripoff Report on 08/21/2012 10:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/alans-jewerly-and-pawn/asheville-north-carolina-/alans-jewerly-and-pawn-did-not-fix-my-watch-correctly-asheville-north-carolina-930690. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE Employee
Refund given and watch ready for pick-up.
AUTHOR: Graham - (United States of America)
SUBMITTED: Thursday, September 13, 2012
We at here at Alan's strive to provide excellent customer service. We do whatever is needed (within reason) to meet our customers needs. We shipped the watch out for repair. This was a special repair and required additional time. When the customer asked for a refund one was provided. We offered to ship the watch back to have it looked at again. The watch is in working order and ready to be picked up at any time. We did everything we could to make this customer happy. I am sorry the customer still felt it necessary to leave negative feedback.
Advertisers above have met our
strict standards for business conduct.
