Complaint Review: Alansis.com - Tempe Arizona
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- Author Confirmed
- Alansis.com 1275 West Washington Tempe, Arizona U.S.A.
- Phone: 866-618-1950
- Web:
- Category: Multi Level Marketing
Alansis.com - Kenneth Onken, Sr. Ripoff Account Exec. Fradulent Lead Generation Services for Loan Originators Tempe Arizona
*UPDATE Employee: Honesty
*UPDATE Employee: Honesty
*UPDATE Employee: Honesty
*UPDATE Employee: Honesty
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Alansis is a lead generation companmy offering mortgage leads for loan originators. They basically identify leads as being less than 24-hours old, plus anywhere from 1 - 30 days old. You pay a premium amount for these leads ($5.00 - $75.00). I've complained to the account executive in the past about bogus leads.
Supposedly, they were 100% guaranteed when I originally signed up. Then I tried to replace several leads from a given order and was told that we could only replace 1/3 rd of a given order. I stopped using them in May, due to the high occurance of bogus leads. I tried them again today, because I still had a balance on my account. I ordered 5 leads that were supposed to be less than 24 hours old. All 5 leads were unuseable due to: bad telephone numbers (4), area codes not matching the given address (3), names not found in the various search engines for a given town or state (4), numbers unverifiable (4), and the one that I like the most: all information was correct, except the applicant had not asked for nor had he been contacted within the last 24 hours, 7 days, month or whatever.
He had refinanced a year ago and was not looking for a mortgage!!! When I originally signed up for their service back in the fall of 2004, I purchased 5 LIVE leads @ $50.00 ea. LIVE leads are where their telemarketers call you directly with a live applicant. Supposedly, the calls have already been screened, prior to receiving the hand off. The very first call was from a couple one breathe away from total bankruptcy, FICO scores that were hovering below 500, and an asked for loan amounbt of $85,000. "Screened" was to have been qualified for a loan amount greater than $100,000, respectable FICO scores, and income - clearly this couple was NOT screened. I asked for my money back from my Account Executive - I'm still waiting! These people are a huge rip-off. They do NOT deliver the the type of leads that they advertise. Most are bogus!
Charles
Wilton, New Hampshire
U.S.A.
This report was posted on Ripoff Report on 08/03/2005 09:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/alansiscom/tempe-arizona-85281/alansiscom-kenneth-onken-sr-ripoff-account-exec-fradulent-lead-generation-services-f-152324. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 UPDATE Employee
Honesty
AUTHOR: Kenneth - (U.S.A.)
SUBMITTED: Tuesday, August 09, 2005
Charles began working with another rep when he started. the first communication i had with him was to refund his account, which i have already done. i appologize for the refund taking up to a week. while i cannot and i never guarantee results, i still guarantee that we do everything we can for our clients. if Charles had communicated a problem to me earlier on, i would have done my best to fix it. Alansis prides ourself on our customer service, the fact that 80% of our business comes from repeat clients is proof of that. feel free to contact me at kenneth@alansis.com.
thank you,
Ken Onken
Sr. Account Exec.
Alansis Corporation
866-618-1950 x 5042
#3 UPDATE Employee
Honesty
AUTHOR: Kenneth - (U.S.A.)
SUBMITTED: Tuesday, August 09, 2005
Charles began working with another rep when he started. the first communication i had with him was to refund his account, which i have already done. i appologize for the refund taking up to a week. while i cannot and i never guarantee results, i still guarantee that we do everything we can for our clients. if Charles had communicated a problem to me earlier on, i would have done my best to fix it. Alansis prides ourself on our customer service, the fact that 80% of our business comes from repeat clients is proof of that. feel free to contact me at kenneth@alansis.com.
thank you,
Ken Onken
Sr. Account Exec.
Alansis Corporation
866-618-1950 x 5042
#2 UPDATE Employee
Honesty
AUTHOR: Kenneth - (U.S.A.)
SUBMITTED: Tuesday, August 09, 2005
Charles began working with another rep when he started. the first communication i had with him was to refund his account, which i have already done. i appologize for the refund taking up to a week. while i cannot and i never guarantee results, i still guarantee that we do everything we can for our clients. if Charles had communicated a problem to me earlier on, i would have done my best to fix it. Alansis prides ourself on our customer service, the fact that 80% of our business comes from repeat clients is proof of that. feel free to contact me at kenneth@alansis.com.
thank you,
Ken Onken
Sr. Account Exec.
Alansis Corporation
866-618-1950 x 5042
#1 UPDATE Employee
Honesty
AUTHOR: Kenneth - (U.S.A.)
SUBMITTED: Tuesday, August 09, 2005
Charles began working with another rep when he started. the first communication i had with him was to refund his account, which i have already done. i appologize for the refund taking up to a week. while i cannot and i never guarantee results, i still guarantee that we do everything we can for our clients. if Charles had communicated a problem to me earlier on, i would have done my best to fix it. Alansis prides ourself on our customer service, the fact that 80% of our business comes from repeat clients is proof of that. feel free to contact me at kenneth@alansis.com.
thank you,
Ken Onken
Sr. Account Exec.
Alansis Corporation
866-618-1950 x 5042
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