Report: #1493473

Complaint Review: Alaska Airlines -

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Ripoff Report is Xcentric Ventures

Submitted: Mon, March 30, 2020
Updated: Mon, March 30, 2020
Reported By: Joanna — Los Angeles United States

Author Confirmed

Why?

Alaska Airlines United States

Phone:
Web: www.alaskaair.com
Category: Vacation planning, Air Tickets, Air Travel, Airbnb cancellations, Airline, Airline Personnel

Alaska Airlines Denies COVID-19 As Extenuating Circumstance For Refund To ICU Nurse Amidst Pandemic

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Alaska Airline & Air BNB via CaboVillas.com refuse to refund ICU nurse for travel plans in April 2020. Both corporations claim that COVID-19 doesn’t apply to their extenuating circumstances. The nurse works at the ICU in UCLA and was planning on getting married this summer, and the wedding has also been cancelled due to COVID.

Please share this story about the injustices being done to a dedicated healthcare worker during this pandemic. She is not only working around the clock to help ensure the health and safety of others, but is being completely taken advantage of by the airline and air bnb. The airline changed their cancellation policy to ensure they wouldn’t have to lose money by not allowing refunds on any tickets.

The airline representative blatantly told the nurse/bride this on the phone.

This report was posted on Ripoff Report on 03/30/2020 05:15 PM and is a permanent record located here: https://www.ripoffreport.com/report/alaska-airlines/denies-covid-extenuating-icu-1493473. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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