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Report: #586145

Complaint Review: Alertpay/Patel Firoz - Montreal Select State/Province

  • Submitted:
  • Updated:
  • Reported By: Bob S. — Berryville Virginia United States of America
  • Author Not Confirmed What's this?
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  • Alertpay/Patel Firoz 5200 De La Savane Rue, Bureau 220 Montreal, Select State/Province Canada

Alertpay/Patel Firoz Exhoribant Phone Bill Charges Montreal, Canada

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Early in January of this year I opened an account with Alertpay. Initially there was no problem. I used there services one time for a credit card charge of $25. All was well moving forward.


On Febuary 22nd I called the following #5147485774 which was provided to me by Alertpay upon opening my account. Just below the phone# was an email contact information...alertpay.com/info/ContactUs.aspx...The reason for me to contact by phone is I have a very attractive long distance phone rate plan. Under a nickel per minute.


On March 20th,2010 I received my verizon phone bill. My bill was up by $30 over the normal bill cycle. On close examination of the bill I noticed that I had been billed at a special International Rate of in excess of $1.00 per minute for calling the above noted number!!


On this discovery I first attempted to contact alertpay via email to complain of the exhoribantant phone charges...only to have the email sent back as undeliverable. I then contacted Verizon to notify of a phony/bogus type of scam where the consumer is unaware of the charges.


I would be interested to know if other readers have had similar type experiences?


 

This report was posted on Ripoff Report on 03/27/2010 09:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/alertpaypatel-firoz/montreal-select-stateprovince-/alertpaypatel-firoz-exhoribant-phone-bill-charges-montreal-canada-586145. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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