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Report: #849528

Complaint Review: All American Auto Transport - Monarch Beach California

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  • Reported By: Anonymous — Long Island New York United States of America
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  • All American Auto Transport 14 Monarch Bay Plaza, Suite #475 Monarch Beach, California United States of America

All American Auto Transport Disrespectful, Not Trustworthy, Liars, Terrible Customer Service, Cheap Monarch Beach, California

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Don't ever use this company.  After we paid our deposit, it took them over 6 weeks to have our car picked up and delivered...and this was during the industries slow month!  Every morning we would call for an update and customer service would say that we would have an update in the afternoon and that they would call us back.  They never once called us back, and that's not a lie.  I would then follow up with an email and receive a response that they would get back to me shortly, and never received a response.  

They agreed to a price that turned out to be too low, since they are a broker.  So I finally offered to pay more money to have our car picked up and they liked that, but still took 2 more weeks of us calling/emailing daily to have our car picked up.  If we had not been so insistent on getting our car out here, it probably wouldn't have been picked up yet.

They have terrible customer service when we would call, almost like we were bothering them.  They never even called or emailed to confirm that our car was finally delivered.

Please stay clear of this company and use someone else..

This report was posted on Ripoff Report on 03/06/2012 11:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/all-american-auto-transport/monarch-beach-california-92629/all-american-auto-transport-disrespectful-not-trustworthy-liars-terrible-customer-serv-849528. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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