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Report: #1161613

Complaint Review: All Direction Moving LLC aka Moving Direct Eli Saban - EATONTOWN New Jersey

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  • Reported By: Mario basouto — Lakewood New Jersey
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  • All Direction Moving LLC aka Moving Direct Eli Saban 20 MERIDIAN ROAD EATONTOWN, New Jersey USA

All Direction Moving LLC aka Moving Direct Eli Saban Owner Eli Saban come to my home give me flat price for my move on the day of the move send the truck with 3 movers the come pick up my staff and the next day Eli call me and damned $3000.00 for extra cub that I have this guy also have involute in two movi Fraud me lye and still my goods don't use this company EATONTOWN New Jersey

*REBUTTAL Owner of company: About our Company

*REBUTTAL Owner of company: Real All Direction Moving!!

*Consumer Suggestion: file a complaint with FMCSA

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 The following is a complaint aginst All direction moving LLC of eatontwon, NJ and its affiliate, moving direct A&E moving

 On May 8th 2014 I sent out emails to moving companies to get quotes for a move from Camp Hill, PA 17011 to New York City. My husband, 85 and I, 73, have moved a couple of times in the last few years and gave given away a lot of furniture, clothing, etc... The one thing we had of great value was fine china. 18 place settings of Rosenthal china and 12 place settings of Limoge, with many beautiful serving platters, bowls, coffee and tea pots, gravy boats, etc...

I interviewed several moving companies and the one that came across as the most

reassuring was Josh Socher of All direction headquartered in Eatontwon, New Jersey. I did notice that he had a FL area code. Socher agreed to send 3 professional packers, special dish packs and proper packing material. On December 8th I gave him my American Express credit card number and allowed him to charge a $300 deposit. against a $1500 total, with full replacement coverage insurance, for a December 28th move. My American Express Statement showed that the $300 deposit was charged by Trans-American Van Lines, not Moving Direct.

December 28th came and the movers never showed up. There had been a snow storm in New York and New Jersey a couple of days before but they didn't even bother to call and say they weren't coming. There was no snow in Camp Hill, PA.

Socher didn't answer my calls. Finally later in the day someone named Brian called from Long Branch, New Jersey to say they still would come. He didn't say what his position was but he was rude and my apprehension grew. No one showed up, which by now didn't surprise me. After a while someone named Miguel called to say they would be in Camp Hill, PA in one hour. He made the same unfortunate impression as Brian so I wasn't surprised when no one showed up.

On December 29th two guys showed up, not three as promised by Socher. They were Miguel and Jay, obviously not experienced packers. Miguel asked me to initial many forms and I never received the promised copies. I didn't see dish packs and saw just one small roll of bubble wrap and some newsprint. No packing peanuts. . I hoped for the best.

 Every time they carried something out they'd disappear for an inordinate amount of time. Turned out they took frequent "smoking" breaks. These slackers wasted a total of several hours sitting in the truck which said "Budget" on it, obviously a rented truck. I overheard Miguel talking on his cell phone to his boss saying how much "stuff" we had and that they would not be able to do a second job that day. He also said he was using a lot of packing material !!! I kept trying to call Socher but he wouldn't pick up. I had no one to turn to.

 Our move consisted of 30 Place settings of Limoge and Rosenthal china

1 double dresser

1 set of wooden wall cabinets

1 tall book shelf

1 tv monitor and stand

1 small mirror-front cabinet

2 bathroom etageres with glass shelves

1 queen-size bed with futon and drawer underneath

1 sleep sofa

1 love seat

kitchen utensils, small appliances

Books

Kitchen ware

Three 2-drawer file cabinets

Dell PC tower, keyboard, HP printer, Dell monitor, Dell printer

Four folding TV tables

Six folding side chairs, two floor lamps

20 pre-packed Fedex document boxes

 l met the two movers in front of the NYC apartment building on the 30th. I was stupid enough to give them $100 each BEFORE they moved in our things. I was getting bad vibes and hoped to convince them to be decent human beings by tipping them before hand. That's when Miguel put me on the phone with his boss who demanded $4000. He said his name was Eli but he had the same "sound" as Brian from the day before. Never heard a last name from anyone.

 Miguel said I was way over the limit in pounds and cubic feet and if I didn't give him $4,000 in cash or money order he was taking all with our things. I said fine, take inem, but let me get my husband's medicines out of the truck. By then I had been standing, freezing, in the street for 4 hours.. It was l p.m. They refused to let me get the medicines. That's when the "boss" reduced the price to an extra $2700. They already had $300. I gave in in order to get my husband's medicines. I had to find a Post Office to get money orders. I asked Miguel for copies of whatever it was he made me initial when there was no time to read them and he refused. Then the two men abandoned the sofas in the hall. As if by magic, workers from the building showed up and moved in the sofas and helped us with other items.

When we began unpacking we were shocked at how our Rosenthal and Limoge china had been "packed" by the so-called expert packers. Things were stacked one on top of the other with a piece of paper around it. Many pieces were broken. I have kept them and will photograph everything. In addition to the breakage, fully half the pieces are MISSING from the two sets of valuable china, as well as the glass shelves from two etageres. The Dell printer was damaged and is inoperable; and doors on the on the wall cabinets were broken loose. (I suspect that the missing china will soon be found on E-Bay.)

 After the move we investigated Trans-American Van Lines and found complaints against them on Ripoff Report.. Further investigation reveals that Moving Direct was not immune from complaints to the NJ Better Business Bureau and that it is not a mover but uses third parties. It appears that ther sales agent (Socher) operates out of an apartment In Hallandale, Fl.

I feel a crime (theft), businees fraud and unspeakably cruel treatment of seniors is involved and that we should be compensated for this by refund of the unwarranted overcharge by Moving Direct and Trans-American plus damages for missing items, breakage of dishes and other items as noted above.


2 Comments

a4cf2d7b, 2011-05-10, 11:59AM CDT

MOVING DIRECT TRIED TO RUN BUT CANNOT HIDE

Here's an UPDATE from the MDVL Victims Club:

As seniors, 85 and 73, we remain victims of Moving Direct Van Lines. You can see our lengthy complaint about overcharges, theft and service deception on a number of scam-view websites:the SqueakyWheel, ripoffreport, iripoffeport, complaintsboard, scaminform and others. We are preparing a sequel to tell all the sites and the press how Moving Direct refused to identify the two felons who stole our property; also ducked out of NJ BBB arbitration, lost its BBB accreditation and uses a link on its website to give the finger to NJ BBB. It is now hiding behind something called Red Gold Logistics and blocks emails addressed to its management. MDVLclaims it sold its name and assets to Red Gold Logistics. Red Gold reveals the full name for MDVL for Eli Saban who is listed in our complaint and now serves as a consultant.

a4cf2d7b, 2011-08-29, 12:13PM CDT

This is an update on the complaint against Moving Direct LLC which has morphed into RED GOLD Logistics LLC.

 

Red Gold Logistics LLC has taken over the business of Moving Direct LLC and has failed to respond to the detailed complaint described in Ripoff Report # 691324. That report described misrepresentation, delivery failures, extortion at delivery site and theft of property.

 

It resulted in MDVL's loss of New Jersey Better Business Bureau Accreditation when it failed to respond to NJBBB arbitration process. Eli Saban, the principal individual involved at MDVL, is now a member of the Red Gold Logistics organization. The new Red Gold Logistics website, a clone of the MDVL website, contains a link which announces it is not a BBB affiliate.

This report was posted on Ripoff Report on 07/12/2014 07:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/all-direction-moving-llc-aka-moving-direct-eli-saban/eatontown-new-jersey-07740/all-direction-moving-llc-aka-moving-direct-eli-saban-owner-eli-saban-come-to-my-home-give-1161613. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
2Employee/Owner

#3 REBUTTAL Owner of company

About our Company

AUTHOR: Real Company - ()

POSTED: Wednesday, August 13, 2014

 

Also of note; we perform well over 320 succesful moves on average per year. the majority of whitch are a pleasant and satisfactory experiance for our valued clients. As any business would love to have movecd this many people and have only one dissatisfied customer.

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#2 REBUTTAL Owner of company

Real All Direction Moving!!

AUTHOR: All Direction Moving - ()

POSTED: Wednesday, August 13, 2014

ALL DIRECTION MOVING LLC

20 MERIDIAN ROAD

EATONTOWN NJ 07724

 

THIS IS IN RESPONSE TO REPORT #1161613!!

First of all, we would like to point out that it is writtin without any real facts.  Anyone who will read it, will be able to see clearly that it doesn't make any sense !!!

Also, we never did any moving job from PA to New York because our office is in New Jersey.  So our starting point from New Jersey and final destination around US.  With that being said, we clearly deny all of the accusations that are being negatively targeted at our company!!

We would like to point out that our company is well respected by our costumers.  We provide excellent service with pride for many years with satisfaction.  Our high volume helping us to expend our company and our costumers continue to use our services as well as encourage their friends and loved ones to use our company.  With our well trained and experienced crew we dedicate in providing positive moving experience to all our costumers!!

We sincerely hope that our future costumers will not get discouraged from reading these horrible FALSE statements and continue working with us in their exciting MOVE!!!

 

Sincerely

All Direction Moving LLC

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#1 Consumer Suggestion

file a complaint with FMCSA

AUTHOR: Teresa - ()

POSTED: Sunday, July 13, 2014

Go to the FMCSA website (FMCSA.com) to file a complaint. There should be a link on the main page. These are the people that regulate and license movers. Lately they have closed and heavily fined several companies like this one.

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