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Report: #350923

Complaint Review: All Points Accommodations - Seminole Florida

  • Submitted:
  • Updated:
  • Reported By: Alexander North Carolina
  • Author Confirmed What's this?
  • Why?
  • All Points Accommodations 11125 Park Boulevard Ste 104-144 Seminole, Florida U.S.A.
  • Phone: 727-3399-8277 x213
  • Web:
  • Category: Lodging

All Points Accommodations As members to APA, I requested reservations for Myrtle Beach, SC to accommodate 6. On the form I wrote "prefer oceanfront, washer/dryer & elevator. Seminole Florida

*UPDATE Employee: We work hard to keep our members happy...

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After submitting my request for reservations and money within the required time-90 days (March ) it was mid May when I finally heard from APA. They had confirmed reservations 10 miles from the beach. How could this be oceanfront? I contacted them saying this was unacceptable. Their reply was that was all that was available in that area. They would try to re-sell the vacation and if so, credit my account for further travel requests. I believe, after getting our money, the cared less if we traveled or not! I have read other reports against this business and seems as if they are making a get a way with individuals money.

If they expect to stay in business, they should try harder to accommodate individuals with their requests. Not with what they want them to have.

Sharon
Alexander, North Carolina
U.S.A.

This report was posted on Ripoff Report on 07/14/2008 07:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/all-points-accommodations/seminole-florida-33772-4757/all-points-accommodations-as-members-to-apa-i-requested-reservations-for-myrtle-beach-sc-350923. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

We work hard to keep our members happy...

AUTHOR: Mary Johnson - (U.S.A.)

POSTED: Friday, April 24, 2009

APA fulfills 99% of our member's reservations. Beachfront locations are by request only and not guaranteed. This is stated clearly in the contract Mrs. Alexander signed - "reservation request shall be an area and not resort specific". Also in the consumer questionaire signed by Mrs Alexander members acknowledge that they have received a copy of the contract and that they understand the purchase agreement. We received no complaint about the resort after Mrs. Alexanders stay so she must have had a great time!. Also if a member does not travel and cancels in time monies stay on their account for future travel.
We work hard to keep our members happy and take offense in the above comment about not trying to accommodate individuals.

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