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Report: #338362

Complaint Review: All Tune And Lube Brakes And More - Seabrook Maryland

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  • Reported By: Upper marlboro Maryland
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  • All Tune And Lube Brakes And More 9499 Lanham Severn Road Seabrook, Maryland U.S.A.

All Tune And Lube Brakes And More I paid this company $339.79 to install brakes on May 8, 2008. I began to hear the brake drums making noises days ago and took the car back to the company this morning. The owner, Edmond, stated that he never worked on my vehicle. I told him he did in fact work on my vehicle. I had to leave to catch a train to work and left the car there. The company is refusing to check my brakes. Seabrook Maryland

*Consumer Comment: What part of this issue are you having difficulty with?

*UPDATE EX-employee responds: Better Business Bureau

*Consumer Comment: I'll use the EASY button

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I paid this company $339.79 to install brakes on May 8, 2008. I began to hear the brake drums making noises days ago and took the car back to the company this morning. The owner, Edmond, stated that he never worked on my vehicle. I told him he did in fact work on my vehicle. I had to leave to catch a train to work and left the car there. Upon my arrival at work, I telephoned the company and spoke with Edmond again. He then remembered me and had a major attitude about the fact that I left the car there without an appointment. he told me he would not be able to get to my car today because I did not schedule an appointment. I explained to him that my brakes are loose and making a rattling noise since his company fixed it. The description of service on my receipt is as follows: front brake service; semi-metalic pads; service caliphers (2); recondition rotors.

Najmah
Upper marlboro, Maryland
U.S.A.

This report was posted on Ripoff Report on 06/09/2008 06:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/all-tune-and-lube-brakes-and-more/seabrook-maryland-20706/all-tune-and-lube-brakes-and-more-i-paid-this-company-33979-to-install-brakes-on-may-8-338362. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
3Consumer
0Employee/Owner

#3 Consumer Comment

What part of this issue are you having difficulty with?

AUTHOR: Robert - (U.S.A.)

POSTED: Tuesday, June 10, 2008

You had FRONT brake work done. Now you need REAR brake work done. The two are NOT the same.

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#2 UPDATE EX-employee responds

Better Business Bureau

AUTHOR: Anonymous - (U.S.A.)

POSTED: Monday, June 09, 2008

I have posted my complaint to the Better Business Bureau. We might not be able to get our money back but the BBB has a place that we can post our complaint and warn others. Let's at least do that. I told them that I was going to be a thorn in their side and I never break a promise.

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#1 Consumer Comment

I'll use the EASY button

AUTHOR: Robert - (U.S.A.)

POSTED: Monday, June 09, 2008

You claim the drums are making noise. Those are in the rear of the vehicle.

You also admit your invoice shows the front brakes as the ones repaired by ATL..."The description of service on my receipt is as follows: front brake service; semi-metalic pads; service caliphers (2); recondition rotors."

You have no claim.

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