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Report: #743263

Complaint Review: Allergan, Inc. - Irvine California

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  • Reported By: bbqgard — Discovery Bay California USA
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  • Allergan, Inc. Irvine, California United States of America

Allergan, Inc. Latisse BOGUS Buy One Get One Offer on Latisse is a FRAUD Irvine, California

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I got an email offer from my doctor's office regarding a buy one get one deal from Latisse so I went and got one.  I thoroughly read and followed the instructions on the rebate form so I submitted the whole form (versus cutting in half) and as an added precaution, stapled the receipt and the UPC barcode on to the sheet to prevent it being separated  and/or lost in the receiving mail room.
I patiently waited for the free Latisse until the sixth week, at which point I tried calling the 877 number provided in the rebate form.  The call went into a voice box and I never got a call back.  I repeated my calls several times but no one ever picks up on the other end.  It felt like I was calling a dead drop box.
I finally called my doctor's office and they got through to someone who told them to have me fax a copy of the submitted form, so I did immediately. Of course, I kept a copy of my submission just in case of a rip off!
I never got any acknowledgement from anyone, never got the Latisee and to this day, this company has not shown any sign of doing the right thing by their customers.  I have researched blog sites and apparently I am not the only victim of this fraud.  They have totally ripped me off!!!! 

This report was posted on Ripoff Report on 06/20/2011 09:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/allergan-inc/irvine-california-92623/allergan-inc-latisse-bogus-buy-one-get-one-offer-on-latisse-is-a-fraud-irvine-californ-743263. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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