Complaint Review: ALLHDD.COM CORP - Woodside New Jersey
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- Author Not Confirmed
- ALLHDD.COM CORP 59-29 Queens Blvd Ste 1J Woodside, New Jersey United States of America
- Phone: 718-766-5269
- Web: http://www.allhdd.com
- Category: Computer Stores
ALLHDD.COM CORP ALLHDD WRONG Product, NO Refund Woodside, New Jersey
*REBUTTAL Owner of company: Should have Researched Them First!
*REBUTTAL Owner of company: ALLHDD.COM CORP ALLHDD WRONG Product, NO Refund Woodside, New Jersey
*Author of original report: Should have Researched Them First!
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You've gotta love a company like ALLHDD.COM when it comes to cheating people and hoping they'll just "go away" if they drag their feet enough....
Back on 11/2/11 I needed a particular hard drive which I found on their website, http://www.allhdd.com. They seemed like a reputable company so I ordered a 500GB hard drive from them which arrived around a week later. Only it didn't arrive. Despite ordering and paying for a particular 500GB model, they shipped me a 250GB model that looked almost identical (except it was HALF the size). Okay...maybe an honest mistake.
So I follow their process which means filling out a "support ticket" in their online system. Three days later they respond asking for the serial number with I provide the same day. Two days later I send another message asking for a status update since no one has replied. Three days after that I finally decide to call my bank and ask them to reverse the charges. That same day I get a response back from ALLHDD.COM with instructions on how to return the drive. Funny how that works....
I respond back asking about shipping since I didn't want to have to pay shipping, again, for their mistake. They finally send me a pre-paid label to send back the drive which I ship a few days later. At this point it's been 3 weeks since my original order.
The drive arrived at their location on 12/2, over a week ago, and STILL no refund and it's now been over a MONTH since I originally purchased the hard drive. I posted yet another message in their support system only to be told: "Please wait, we\'ll keep you posted." I guess it's time to call the bank again....
The drive was only in the $50 range so it's not really about the money. But how can you trust a company that treats their customers that way? I can't imagine how much they'd stonewall me if I'd purchased something larger and much more money was on the line. Definitely not a company I'll be doing business with or recommending to anyone in the future!
This report was posted on Ripoff Report on 12/10/2011 06:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/allhddcom-corp/woodside-new-jersey-11377/allhddcom-corp-allhdd-wrong-product-no-refund-woodside-new-jersey-807722. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 REBUTTAL Owner of company
Should have Researched Them First!
AUTHOR: David - (USA)
SUBMITTED: Wednesday, September 21, 2016
There is no order from them and how they claim our business without judge. This guy is from New York City. He is the owner of our market competitor. If the rip-off required more documents and their contact info we can supply. Thanks.
#2 REBUTTAL Owner of company
ALLHDD.COM CORP ALLHDD WRONG Product, NO Refund Woodside, New Jersey
AUTHOR: David - (USA)
SUBMITTED: Wednesday, September 21, 2016
This is a false / fake review posted by our competitors. We have checked in our system there is no such complaint found. We know this person is owner of our market competitor. They also posted fake review / complaint to Reseller ratings / Truspilot and some other boards all of them removed after official claim. Hope this enough to clarify this case.
#1 Author of original report
Should have Researched Them First!
AUTHOR: Paul - (USA)
SUBMITTED: Tuesday, December 13, 2011
Wow I should've researched this company first before I did business with them! They are ALL OVER THE INTERNET with all kinds of NEGATIVE REVIEWS! For example, check out: (((ROR redacted)))
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
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