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Report: #226711

Complaint Review: Allied Interstate - Columbus Ohio

  • Submitted:
  • Updated:
  • Reported By: anytown Virginia
  • Author Confirmed What's this?
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  • Allied Interstate 300 Corporate Drive Columbus, Ohio U.S.A.

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3 days ago I responded to a letter from Allied about a previous debt that AT&T wireless claimed I owed. I called allied and spoke with a person named "TIM". I told him that I did not owe this money but just wanted to resolve the issue. He offered to settle the $421.00 balance to a reduced price of $210.00. I agreed and gave him my debit card number. I told him to please email confirmation of our conversation, and he agreed he would.

The next day I was checking my bank account online and noticed that $421.00 had been deducted from my account. I called allied and spoke with another man named "TIM", who claimed to be supervisor. He told my to bad I agreed to pay the debt in full. Which I never did. He was extremely rude and hung up on me. After 20 or times calling them back trying to reach "TIM", I found this website. I am really nervious about them having my bank information. My bank is researching the issue but I don't know if they will be able to fix this problem. My advise is NEVER NEVER NEVER give them your bank info.

anytown, Virginia

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EDitor's Suggestions on how to get your money back!


Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!


Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.


If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson - Founder, Rip-off & Author of

Don't let them get away with it.
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This report was posted on Ripoff Report on 12/21/2006 07:50 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#5 Author of original report

Thank you very much for the advise

AUTHOR: Kevin - (U.S.A.)

POSTED: Sunday, December 24, 2006

It really helps knowing that other people out there really do care. I will be going to my bank on Tuesday to dispute the charges. I am thinking about hiring an attorney because I am sure that they are not going to let the credit agencies know that the debt has been paid. I will be checking in on this site, and I will keep everyone updated on any progress. THANKS FOR BEING HERE. Sincerely, Kevin

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#4 Consumer Suggestion

my bad

AUTHOR: Don - (U.S.A.)

POSTED: Saturday, December 23, 2006

Sorry, I did misread the original post. sorry for the stupid response.

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#3 Consumer Comment

Don, they took twice the amount agreed upon

AUTHOR: Steve [Not A Lawyer] - (U.S.A.)

POSTED: Friday, December 22, 2006


The only problem is that they took twice the amount agreed upon.

That is a common problem with many agencies. They get greedy once they get the banking info.

Thats why I always say to get it in writing.

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#2 Consumer Suggestion

Help me understand

AUTHOR: Don - (U.S.A.)

POSTED: Friday, December 22, 2006

You say that they offered you a settlement, which you agreed with. You gave them you banking info, and they took the money out. Did they take it out on the wrong day? or were they supposed to e-mail you the confirmation of the conversation before taking out the payment? Or are they now saying that there is not settlement and want balance in full?

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#1 Consumer Suggestion

Kevin, this is EXACTLY why you NEVER speak to any debt collector!

AUTHOR: Steve [Not A Lawyer] - (U.S.A.)

POSTED: Friday, December 22, 2006


You have rights under FEDERAL LAW when dealing with a debt collector. These are explained in the FDCPA.

One is the right to demand validation of the alleged debt.

The other is to demand a cease communications.

NEVER speak to any collector on the phone. Get everything in writing.

NEVER give ANYONE your banking information, and NEVER pay on a debt you know you don't owe! WHY would you do this? And, paying a collection account can hurt your credit.

And, actually they did not steal anything. You gave them the authorization to access your account. The amount is the only issue. They can, and will claim that was what was agreed to, and you can't prove otherwise. Thats why you need to stay off the phone!!

When dealing with collectors, always get any deals in writing, and only do written authorizations. Do everything by certified mail, return reciept requested. Put the certified# on the letter itself and keep a copy for your records.

Close that bank account immediately and open one at a DIFFERENT BANK. This is very important.

I would consider this an investment in knowledge and move on, as there is no chance you will get your money back from these bottomfeeders.

Here is the contact info on them:
Agency Details

Allied Interstate, Inc.
435 Ford Rd. #800
Minneapolis, MN 55426-1066
Phone: (952) 546-6600
Fax: (952) 595-2311
Web Address:

Head Debt Collectors:
Part of the Intellirisk Companies
Vikas Kapoor, President & CEO
Randy Christofferson, Chairman of the Board
Norman Merritt, CFO
Jeff Swedberg, President
Jim Pond, Senior Vice President

Good luck.

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