Report: #1410799

Complaint Review: Allied Mortgage Group

  • Submitted: Tue, November 07, 2017
  • Updated: Tue, November 07, 2017
  • Reported By: Richard — Worcester Massachusetts United States
  • Allied Mortgage Group
    2500 York Road
    Jamison, Pennsylvania
    United States

Allied Mortgage Group Avoid at all Costs/Bait and Switch!!!!!! Jamison Pennsylvania

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I was initially sent a mailer by this company (have no idea how they got my information) with an offer to complete a mortgage at 2.35%. The offer did not describe what type of mortgage this was relevant to, ie, no explanation of term, etc. so I called the number on the mailer to see if they could really deliver. the representative told me that his bank was offering this rate for a 30 year fixed mortgage and we proceeded to complete an application over the telephone. I told the representative that I wanted to lock the interest rate and he said that he would lock the rate for me first thing the next morning as their lock desk was currently closed. I called in the next day to make sure that the rate was locked and the representative told me that it was and that I would be receiving the disclosures including the rate lock electronically. Next, the Allied representative explained that my refinance would require an appraisal and that we needed to complete a credit card authorization to cover the cost which would be $480.00. We completed the application and the appraisal was ordered for the following week. The appraiser came and did his job and within a few days Allied sent me a copy of the report. the value of the home came in right where we expected it to and I was really looking forward to settlement. everything seemed to be going really smooth. A few days later, I received a call from my representative indicating that the lock, for whatever reason (blah, blah, blah), never went through and that the best they were going to do for me was 4.5%. CAN YOU IMAGINE? What kind of clip-joint is this? I freaked out as  I had already paid almost $500.00 for the appraisal and had spent alot of time gathering all of my financial documents and getting everything back to Allied's representatives  as requested; I was furious! I told the representative that I wasn't going to complete the refinance at the new terms and demanded that they refund my appraisal fee.  My loan consultant wasn't even listening and kept trying to tell me how much money I would be saving monthly like i was some stupid kid or something. I have a 792 credit score and had gotten multiple quotes before calling into Allied (all which were almost 1% better in rate) and I couldn't believe this jerk was still trying to sell me on this. I told him that there was no way in hell I was going through with this and at that point he became verbally abusive and actually called me a d**k-head. I told him to go pound sand and hung up. I called my credit union (knew I should have done this in the first place) and completed an application. I ended up getting an interest rate of 3.875%, paying off most of my existing debt and didn't even require an appraisal. I am still fighting with Allied to have my appraisal fee refunded but they have stopped returning calls and responding to voice mails. DO YOURSELF A FAVOR AND AVOID THIS COMPANY AT ALL COSTS!!

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