Allied Universal AlliedUniversal, AUS Increasingly Horrible Company Cincinnati Ohio

Allied Universal has increasingly went down hill. The current manager that we deal with on a day to day basis is very incompetent. It was bad enough when she was the recruiter/trainer, and now she is the operations manager that sits in the office doing nothing except when she goes out to smoke or email/call to yell at people.

Any time there is a call off she doesn't attempt to fill the positions with someone, she calls the supervisor and force her or the only other person who shows up for work and does their job. She claims she doesn't have anyone to help with the open shifts because someone called off, or she pulls them to work another site. She called to speak with my supervisor one day she called the client's phone and I answered the phone, she started yelling and cussing at me thinking I was the supervisor that she was looking for.

We have people at the site that doesn't do their job, for example patrolling the facility, or watching the cameras, etc. We have people who shows up late on a daily basis or no call no shows, yet she will let them get a way with it. We have employees who are rude to the client's employees, stealing from the client, late for work but lying on their timesheets causing the client to be billed for hours not covered. These same employees will get days off without question, but my supervisor, another employee, and myself has trouble getting days off.

I can see us losing the account because of all the issues we are having. There use to be someone who came out and completed inspections on the employees at random times, that hasn't happened in quite some time. I don't know what happened at that office but for the past couple of years support has went down hill.

We have had payroll issues, myself and numerous employees have been short on our pay, sometimes the overtime and sometimes both over time and regular hours. 2 of us has worked numerous 16 hour shifts because the manager pulled the next shift's officer to fill an opening at another site and we won't find out until its too late. 

We are thinking about quitting and watching Allied Universal lose the account and then we will come back with the new security company.