Complaint Review: Allscripts - 222 Merchandise Mart Plaza Suite 2024 Chicago, IL Illinois
- Allscripts www Merchandis Mrt Plaza Suite 2024 222 Merchandise Mart Plaza Suite 2024 Chicago, IL, Illinois United States of America
- Phone: 866-358-6869
- Web: info@allscripts.com
- Category: Internet Services
Allscripts ERX Now Poor product with horrible support 222 Merchandise Mart Plaza Suite 2024 Chicago, IL , Illinois
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Allscripts is a company that provides electronic prescription services for physicians. I have received services through them for the past two years and have been grossly dissatisfied.
My complaints include:
1. Failure of technical support to get back to me when I place calls even though I pay $20 per month for the so called "Deluxe Program".
2. The program is painfully slow and often will not accept data at all. I waste huge amounts of time waiting for it to load the next screen.
3. It fails to keep an accurate record of previous prescription filed for patients, oftne leaving out a crucial medication in the patient's recent history.
4. It shuts down due to internal errors.
5. Its web sites make it very dificult to find contact numbers and I could find no complaint resolution department.
This report was posted on Ripoff Report on 12/29/2011 10:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/allscripts/222-merchandise-mart-plaza-suite-2024-chicago-il-illinois-60654/allscripts-erx-now-poor-product-with-horrible-support-222-merchandise-mart-plaza-suite-202-815326. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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