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Report: #1441091

Complaint Review: Allstate Benefits - Other

  • Submitted:
  • Updated:
  • Reported By: Suzanne — United States
  • Author Confirmed What's this?
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  • Allstate Benefits Other United States

Allstate Benefits Cancelled my policy without any notification

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I have had a cancer policy with them for over 7 years.  My premium each month is $25.03.  My past Feb bill got lost in the shuffle of other bills and I ended up paying my Feb and March bill together for $50.06 at the very end of March/beginning of April.

I just received a refund check for $50.06, and when I called to ask why I was told my policy was cancelled because payment was late. That was it!  They claimed they sent a letter stating my policy was cancelled (which i never recieved) but no warning or anything after being a customer this long, because I was late paying $25.03!

I have a history of skin cancer and told them that I needed this policy and I was told that there was nothing they could do.  Really???? There is always something you can do if you are a company with good customer service. Never again will I purchase a policy from this company!

This report was posted on Ripoff Report on 05/01/2018 12:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/allstate-benefits/other/allstate-benefits-cancelled-my-policy-without-any-notification-1441091. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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