Alltel Not at all what Midwest Wirleless was Rochester Minnesota

Midwest Wireless customers did get a rude awakening when Alltel purchased them - they moved from 19th century service to 21st century service.

There are several problems in this customer's comments repeated by many other MWW customers:

1. Alltel caused a signal degradation. The fact is that Alltel took over MWW tower management over a YEAR before the merger completed. So any decline in signal strenght (if it even existed) had nothing to do with this. Perhaps MWW equipment was poorly maintaned and failing (more about why later).

2. Free phones? OK, so your son got a phone no longer capable on the new provider. Live with it, it happens every day.

3. Rates went up? I don't think so. NO former MWW customer was forced to change rate plans so their rate plan rate did not change one bit. They were introduced to some regulatory fees that Alltel passes on to their customers that MWW ate, but that's business.

Fact is, MWW was going down financially. They let customers carry balances over 120 days old with no real work done to collect them. This brought down their available funds for infrastructure maintennance. Further, they were paying fees to the Govt every month from their own coffers that were not passed onto the customers. Alltel does not do that, they pass the cost on.

To former MWW customers: If Alltel hadn't purchased your company, either some other shark would have, or you would not have cell phones that work anymore as MWW would have gone under.

Midwest Wireless customers did get a rude awakening when Alltel purchased them - they moved from 19th century service to 21st century service.

There are several problems in this customer's comments repeated by many other MWW customers:

1. Alltel caused a signal degradation. The fact is that Alltel took over MWW tower management over a YEAR before the merger completed. So any decline in signal strenght (if it even existed) had nothing to do with this. Perhaps MWW equipment was poorly maintaned and failing (more about why later).

2. Free phones? OK, so your son got a phone no longer capable on the new provider. Live with it, it happens every day.

3. Rates went up? I don't think so. NO former MWW customer was forced to change rate plans so their rate plan rate did not change one bit. They were introduced to some regulatory fees that Alltel passes on to their customers that MWW ate, but that's business.

Fact is, MWW was going down financially. They let customers carry balances over 120 days old with no real work done to collect them. This brought down their available funds for infrastructure maintennance. Further, they were paying fees to the Govt every month from their own coffers that were not passed onto the customers. Alltel does not do that, they pass the cost on.

To former MWW customers: If Alltel hadn't purchased your company, either some other shark would have, or you would not have cell phones that work anymore as MWW would have gone under.

Midwest Wireless customers did get a rude awakening when Alltel purchased them - they moved from 19th century service to 21st century service.

There are several problems in this customer's comments repeated by many other MWW customers:

1. Alltel caused a signal degradation. The fact is that Alltel took over MWW tower management over a YEAR before the merger completed. So any decline in signal strenght (if it even existed) had nothing to do with this. Perhaps MWW equipment was poorly maintaned and failing (more about why later).

2. Free phones? OK, so your son got a phone no longer capable on the new provider. Live with it, it happens every day.

3. Rates went up? I don't think so. NO former MWW customer was forced to change rate plans so their rate plan rate did not change one bit. They were introduced to some regulatory fees that Alltel passes on to their customers that MWW ate, but that's business.

Fact is, MWW was going down financially. They let customers carry balances over 120 days old with no real work done to collect them. This brought down their available funds for infrastructure maintennance. Further, they were paying fees to the Govt every month from their own coffers that were not passed onto the customers. Alltel does not do that, they pass the cost on.

To former MWW customers: If Alltel hadn't purchased your company, either some other shark would have, or you would not have cell phones that work anymore as MWW would have gone under.

Midwest Wireless customers did get a rude awakening when Alltel purchased them - they moved from 19th century service to 21st century service.

There are several problems in this customer's comments repeated by many other MWW customers:

1. Alltel caused a signal degradation. The fact is that Alltel took over MWW tower management over a YEAR before the merger completed. So any decline in signal strenght (if it even existed) had nothing to do with this. Perhaps MWW equipment was poorly maintaned and failing (more about why later).

2. Free phones? OK, so your son got a phone no longer capable on the new provider. Live with it, it happens every day.

3. Rates went up? I don't think so. NO former MWW customer was forced to change rate plans so their rate plan rate did not change one bit. They were introduced to some regulatory fees that Alltel passes on to their customers that MWW ate, but that's business.

Fact is, MWW was going down financially. They let customers carry balances over 120 days old with no real work done to collect them. This brought down their available funds for infrastructure maintennance. Further, they were paying fees to the Govt every month from their own coffers that were not passed onto the customers. Alltel does not do that, they pass the cost on.

To former MWW customers: If Alltel hadn't purchased your company, either some other shark would have, or you would not have cell phones that work anymore as MWW would have gone under.