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Report: #23175

Complaint Review: Alltype Fireplace & Patios - Chicago Illinois

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  • Reported By: Chicago IL
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  • Alltype Fireplace & Patios 1215 W. Belmont Ave. Chicago, Illinois U.S.A.

Alltype Fireplace & Patios I regret I ever bought from . They created a dangerous situation for my family, poor service Chicago Illinois

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I usually just read these reports but now I feel compelled to warn you about doing business with Alltype Fireplace & patio in Chicago. They not only won't refund my assembly charges ($50) but they created a dangerous situation that could have harmed my family. Talk about adding "Insult to Injury"!

My father and I bought a very expensive outdoor patio heater from Alltype. The reason we bought it was because the salesman, Mike Spatafora pressured us saying "by paying more you get a heater that will last you forever AND you will be buying from one of the best and reputable companies, Alltype. Ha! what a joke!

I made arrangements to have the heater delivered to my home. Because of the danger of assembling something that uses gas, I paid an additional $50 to have it assembled professionally by them prior to delivery.

May 14th they delivered the patio heater. The top was HEAVILY DENTED. When I called the store about it they said, "yes we know about it, we ordered another top for you. You can use it now until it gets delivered". I followed the instructions and turned it on. The smell of gas was quite obvious and I turned it off. When I called Alltype they said that that was a problem for the manufacturer( DCS) and for me to call them. I did call DCS and they sent a service technician to my home. By the way, Alltype did not order a new top for the heater, that was a lie. The service technician was amazed and the assembly job. He said that whoever assembled the heater did a terrible job and the gas lines were leaking throughout the system. I called Alltype and told them that the reason I paid $50 for assembly was because I wanted the job to be done right. They said to send them a fax which I did on May 23rd. No response. Several calls after that: no response. They simply chose to ignore me, because, after all, I was just one customer right? they can get more suckers, I mean buyers down the road.

If my family was to be harmed by that heater you can bet that I would hold Alltype Fireplace liable due to defective assembly. I am going to write the Attorney General of Illinois about this too. All it takes is one horrible accident and, well you know what I mean.

At most, I would like my $50 dollars back. I did not get what I paid for. At a minimum, I would caution you to not buy anything from Alltype Patio. We have many friends and neighbors who compliment the outside heater and when they ask me where I bought it I say "Alltype Fireplace. Don't buy from them unless you want a horrible customer experience."

Chicago, Illinois

This report was posted on Ripoff Report on 06/21/2002 09:39 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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