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Report: #1418342

Complaint Review: Allumiere Serum - Internet

  • Submitted:
  • Updated:
  • Reported By: Carla — Pocatello Idaho United States
  • Author Confirmed What's this?
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Allumiere Serum Allumiere charged my debt card before the end of the trial period.  Internet

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Allumiere offered a "free" sample, at $4.95 for shipping, for a trial period of 14 days on Nov. 13, 2017. Allumiere charged my debt card $103.00 on Nov. 26, 2017, which was before the end of the trial period. When I confronted them they would only refund me $41.20, 40% of the amount they took. I expressed how unfare the trial period was. The customer representative agreed with me. The trial period began the day I placed the order, Nov. 13, 2017. I did not know that until I called them to dispute the charge on my debt card. It took 3 to 5 days for shipping which was considered part of my trial period to try their product. I did not know they counted the days to ship as part of my trial period until I called them. The details of the agreement say they give 14 days for a trial period. I was not allowed 14 days to try their product. I was allowed 9 days at the most. I want the rest of my money, $61.80! They jumped the gun & they owe me $61.80!

This report was posted on Ripoff Report on 12/21/2017 03:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/allumiere-serum/internet/allumiere-serum-allumiere-charged-my-debt-card-before-the-end-of-the-trial-periodnbsp-i-1418342. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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