ALLURACELL SKIN RESTORE ALLURACELL EYE RESTORE TRIAL OFFER OF $10.00 BILLED $89.97 Santa Ana, California 92799 

I purchased Alluracell Skin abd Alluracell Eye Restore on December 26,2015 0n lline.  The trial offer was supposed to be $4.97 for each.  When I printed it out online it was for a dollar more.  On January 6, 2016 I received the cream was billed on January 9, 2016 $89.97.

I called the company on the 11th and cancelled the order on the automated system and was given a confirmation number. It also said I would get an email with a conformation number Each cream had a different customer service number,  I called the other number and it said I had already cancelled but neither numer said when i would get a refund.  i called back and got a human being ANGEL.  She was no angel.  She told me 14 days had passed and no refund.  I told her i just got it saturday and called today Wednesday.  she then offered me 15%,  I told her I did consumer fraud at a local TV station and this was Bait and Switch and Internet Fraud.  She then offered me 35%, then 50% and finally 75% of my money.  I refused to take 75% and asked to speak to a supervisor or manager, she told me she was both.  I asked for the company address and phone number ans she said it was the same number.  When I questioned that she hung up on me.  I want a refund of $79.13 not $67.50.