Allure RX and Skin Fresh MD- Advanced Skin Renewal ...My perfect skin Cheated our of nearly $200.00!! San Diego California

I recently ordered a Trial of a make up product and just needed to pay the shipping. Within a few days my account was charged $92...I was out of town so did not have time to respond. In a few more days I was charged another $97.00...When I returned home there were NO products in the mail. I immediately called the numbers listed on the bank statement. They assured me the products had been delivered and I needed to return them for a refund! I said "how can I return a product I never received or ordered!! I spoke to a supervisor (scam) and she agrued that I needed to return the products for a refund! I asked how I could return something I had never received! They offered a %50 refund and I said No i wanted the entire refund. Then she hung up on me!! I am on Social Security and would never order $200 worth of makeup!! What a scam and criminals that they are!!